Floor Manager

Floor Manager – Old Orchard

Roka Akor | Japanese Robata Grill & Sushi

Ready to take the next step in your hospitality career?

Roka Akor is seeking a passionate Floor Manager to join our leadership team at our Old Orchard location. This is an outstanding opportunity for an experienced restaurant manager—or a top-performing server or captain looking to make the transition into management.

We're looking for someone who leads by example, thrives in a fast-paced environment, and is passionate about creating exceptional guest experiences.

What You'll Do

• Lead nightly dining room operations and inspire the service team.

• Coach, develop, and mentor servers, bartenders, hosts, and support staff.

• Ensure impeccable service standards and attention to detail.

• Resolve guest concerns with professionalism and confidence.

• Partner with the Executive Chef and management team to execute flawless service.

• Assist with scheduling, labor management, inventory, training, and daily operations.

• Help build a positive, accountable, and high-performing culture.

We're Looking For

• 2+ years of upscale or fine dining experience.

• Previous management experience is preferred but not required .

• Highly experienced servers, captains, or lead servers with leadership ability are strongly encouraged to apply.

• Strong food, wine, sake, and cocktail knowledge—or a genuine desire to learn.

• Excellent communication and organizational skills.

• Ability to remain calm under pressure while leading a busy dining room.

• A hands-on leader who isn't afraid to jump in wherever needed.

What We Offer

• Competitive salary based on experience.

• Performance-based bonus opportunities.

• Comprehensive training and mentorship from experienced restaurant leaders.

• Career advancement within a growing luxury hospitality company.

• Employee dining discounts.

• Medical, dental, and vision benefits.

• Paid time off.

• A collaborative culture focused on excellence, hospitality, and professional development.

Why Roka Akor?

Roka Akor is an award-winning Japanese steakhouse specializing in robata-grilled cuisine, premium sushi, and an internationally recognized wine and sake program. We believe great hospitality begins with great people, and we invest heavily in developing future leaders.

If you're the person everyone turns to during service, naturally lead your team, and are ready to take the next step into management, we'd love to meet you.

Apply today and begin building your hospitality leadership career with Roka Akor.