Collections Analyst

Gallagher
Rolling Meadows, IL


Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Do you have a passion for billing and are looking to work alongside an award winning industry leader? This role might be just the right fit for you!

How you'll make an impact

What will you be doing?

  • Acts as an account manager in the coordination of moderate to sophisticated billing and collection activities for assigned accounts
  • The analyst has direct interaction with clients and account executives to follow up on collection issues and ensures resolution of all disputes.
  • Primary responsibilities will include follow-up activity on amounts past due from clients and work with external customers to resolve issues with outstanding balances
  • Investigates and resolves issues with various internal departments such as Billing, C&Q, Claims and Account Management. Initiates best corrective action to pursue collections before they become past due
  • Performs moderate to sophisticated billing and collections reconciliations to invoice
  • Prepares trending and commentary on aging receivables
  • Prepares write-up for management's approval on receivables to be written off
  • Coordinates with legal on bankruptcies
  • Boosts efficiency by crafting automated applications; streamlining processes; managing information needs
  • Continuously looking for ways to improve and implement efficiencies in overall process
  • Provides information to management by assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations
  • Knowledge of generally accepted accounting principles and procedures
About You

Required:

  • Bachelor's degree and a minimum of 3 to 5 years related experience
  • Strong PC and Microsoft application skills
  • Excel expertise required (pivots, V-lookups, macros)
  • Reporting Skills, Advising Others, Financial Skills, Forecasting, Corporate Finance, Financial Diagnosis, Financial Software, Analyzing Information, Statistical Analysis, Process Improvement, Financial Planning and Strategy.

Preferred:

  • Prefer degree in Accounting or Finance.
  • CPA, CMA or CFA certification preferred
  • Prefer degree or equivalent experience in Accounting or Finance
  • Microsoft Access and Sequel experience preferred
  • Insurance Background particularly claims a plus
  • Cognos and JD Edwards General Ledger knowledge preferred

Behaviors:

  • Highly motivated with the ability to work on a team as well as independently and drive results.
  • Comfortable in an environment with changing priorities, and competing demands for time.
  • Ability to drive results.
  • Ability to work extended hours as required

#LI-LB3

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements and Pay Disclosure Statement

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Posted 2025-07-31

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