One Team Associate - Chicago
- Demonstrate experience and working knowledge of relevant business center systems, productivity tools, tracking solutions, and office equipment used to support mail and production services
- Support mail/business center operations, including:
- Digitally processing daily incoming mail
- Receiving, logging and tracking courier and messenger deliveries and packages
- Preparing, processing and dispatching outgoing U.S. mail, including certified mail
- Fulfilling small in-house copy/print/binding requests
- Engaging external reprographics entity for larger copy/print/binding and other production requests
- Updating statuses and closing out service requests
- Executing special shipping projects for senior level professionals
- Communicating with internal professionals at all levels
- Arranging messenger requests
- Shipping pouch mail locally and nationally on a daily and weekly basis
- Ensures working knowledge of department service offerings, office space, key office daily meetings and events, leadership and key groups, local amenities, building, and Deloitte protocols and procedures.
- Fosters and builds positive relationships with team and customers, displays critical thinking skills, and communicates effectively and proactively, as needed.
- Maintains and enforces standard office security procedures and security badging accessibly including performing any related duties (as assigned).
- Cross-train in other department service areas to provide backup support as needed.
- Perform other tasks and special projects as required or as assigned by the management team.
- High-school diploma
- 1 year of related hospitality or office support experience preferably in a corporate, hospitality, service-oriented, or customer-centric environment
- Ability to work occasional overtime
- Ability to lift up to 35 pounds
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Proficiency in Microsoft Office, including Outlook and TEAMS
- Strong written and verbal communication and interpersonal skills
- Professional maturity and ability to interact with all levels of professionals
- Professional agility and ability to handle multiple priorities with an appropriate sense of urgency
- Ability to operate package tracking software, handheld scanners, label printers, and postage mailing machines
- Preferred knowledge of CapturePro, PitneyTrak, ServiceNow, postage machine and binding equipment
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