Director E-Commerce Sales - Flexible Packaging

About Us:

Mondi is a global leader in packaging and paper, contributing to a better world by developing and producing products that are sustainable by design. Sustainability is at the heart of our strategy and intrinsic to the way we do business, which enables us to offer a broad range of innovative solutions for consumer and industrial end-use applications. We are a truly global team, with our 24,000 people working across 100+ production sites in more than 30 countries, united by our common purpose. Join us at Mondi, where we strive to make a positive impact through responsible business practices and continuous innovation in packaging and paper solutions.

Summary:

As the Director of E-Commerce Sales- Flexible Packaging, you will serve as the primary liaison for key accounts; building strong partnerships, delivering tailored packaging solutions, and aligning internal resources to position Mondi as the preferred partner for eCommerce packaging. This is a true player-coach role: you’ll lead a high-performing sales team while maintaining direct responsibility for strategic customers, reinforcing Mondi’s reputation as a trusted leader in sustainable packaging. Based in our Romeoville, IL headquarters, this position offers virtual flexibility with travel.

Your Mission:

• Develop and execute strategic account plans for mailer bag packaging sales to key e-commerce customers, aligned with company objectives
• Lead Key Account Managers and Sales Executives to deliver the annual e-commerce/mailer bag business plan
• Build and nurture strong relationships with key stakeholders, including executives, procurement managers, and packaging leaders
• Understand each account’s unique needs and challenges and proactively propose innovative packaging solutions
• Collaborate with cross-functional teams (sales, marketing, design, production, and logistics) to deliver integrated solutions that meet customer expectations
• Drive sales growth by identifying upsell and cross-sell opportunities within key accounts, leveraging our full product portfolio and service offerings
• Negotiate pricing, contracts, and terms to ensure mutual benefit and long-term partnerships
• Monitor account performance, track sales metrics, and analyze market trends to identify risks and revenue opportunities
• Provide timely, accurate forecasts and reports on key account activities to senior management
• Address customer inquiries and issues promptly and professionally, serving as a trusted advisor and problem-solver

Your Profile:

• Proven track record of success in sales leadership roles, with at least 5+ years of B2B packaging sales experience, 3+ years of proven experience leading a team
• 3+ years of experience selling solutions to e-commerce customers preferred
• Strong interpersonal skills and relationship-building abilities, with a customer-centric approach and a focus on delivering exceptional service
• Excellent communication and negotiation skills, with the ability to articulate value
• Ability to work with ambiguity and change - driving transformation and innovation 
• Bachelor’s Degree required

Our Offer:

• Comprehensive base salary plus bonus package
• Full Medical, Dental, Vision, Life Insurance
• 401k Retirement Savings Plan, fully vested and company match
• An interesting job within the packaging & paper industry
• Opportunities for professional growth

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future.

Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.

Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.

Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address [email protected] “safe list” or address book.

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