Operations Associate III - Imports

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora’s global logistics and storage services marketed through our World Courier business.

Shift Details: Mon - Fri - 10am - 6:30 pm

Pay Details: $60k - $63k

Responsibilities:

• Lead the team in executing the day-to-day import shipment flow.

• Monitor shipment activity to ensure no jobs are missed and priorities are addressed.

• Work with Brokerage on FDA holds

• Run TMS reports twice daily to identify exceptions, aging jobs, and shipments requiring action.

• Verify Customs clearance and shipment status using TMS and alternate tracking/status systems as needed.

• Send temperature verification emails to airlines to confirm approved temperature storage locations.

• Extend qualification time for shipments held at airlines in compliant cold-chain conditions while awaiting clearance (using our hibernation calculator).

• Create airline replenishment/manipulation orders and obtain required Customs signatures to maintain product condition while pending clearance.

• Assist in prioritizing processing activities and coordinating with Dispatch

• Coordinate replenishment activities for all shipment types, all keeping temps

• Partner with the Dispatch team to release delivery orders on time and schedule delivery appointments for larger consignments.

• Coordinate with the CFS team to identify, nominate, and route shipments eligible for the bonded CFS process.

• Work with the WCB team to obtain disposition/updates on customs clearance status and next steps.

• Be efficient in monitoring and responding to emails from multiple stakeholders

• Process live animal shipments internationally

• Pay airline terminal, storage, and handling fees using multiple payment platforms; ensure timely processing to prevent delays.

Education:

• 3 day Dangerous Goods Certification

• Proficiency WorldSTAR, OpStar, and other World Courier operating systems

• Mastery of Cold Chain Management.

Skills and Knowledge:

• Mastery of Operations Level 1, 2 skills

• Exceptional communication skills

• Ability to work independently

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Full time

Salary Range*

$51,500 - 73,700

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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Affiliated Companies:

Affiliated Companies: World Courier Inc