Member Experience Associate
At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our community achieve their fitness goals.
The Member Experience Associate will ensure that members receive the highest quality of service and facilities, as well as deliver an authentic and welcoming atmosphere.
Benefits and Perks:
- Flexible scheduling
- Growth Opportunities
Job Expectations:
- Work your scheduled shifts and arrive on time every shift
- Arrive for your shift in full uniform: brand approved shirt, khaki or black athletic pants, and sneakers (be well groomed, neat, and presentable)
- Aim to exceed customer expectations at every opportunity
- Make eye contact with customers
- Smile authentically at customers
- Speak enthusiastically to customers
- Be attentive and courteous to customers
- Keep a sense of urgency and hustle when it comes to helping customers
- Keep a positive, upbeat personality.
- Be able to communicate clearly, professionally, and proactively when needed.
- Prior experience in sales, retail, or hospitality is helpful.
- Active CPR/AED certification preferred.
Job Responsibilities:
- Greet and check in members as they come in.
- Resolve customer issues in an effective manner.
- Sell memberships, retail, and merchandise.
- Follow up with prospects promptly.
- Ensure a safe and clean health club environment for members and staff.
- Open and close the facility if scheduled.
- Follow company policies, procedures, and best practices.
Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit www.retrofitness.com or www.retrofranchising.com.
Recommended Jobs
Software Procurement Category Manager
Job Responsibilities: Develop and implement category strategies aligned with business goals Analyze spend data, market trends, and supply base for opportunities Manage end-to-end procurement…
Senior Engineer
Senior Engineer The Senior Engineer role is responsible for multiple technology domains relevant to Metafora and our clients, and is focused on translating requirements into scalable, reliable, us…
Physical Therapist - Outpatient
We are now hiring a full-time Physical Therapist to work in an Outpatient Orthopedic setting in Rockford, IL. 40 hours per week are available. All caseloads are under one roof, no driving in the comm…
Contracts Specialist
We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect,…
Senior Data Engineer (Chicago)
Senior Data Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative,inclusive, and iterative delivery en…
Center Manager
The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class…
BSA Analyst - To $30.50/hr - Joliet, IL - (Temporary) - Job # 3579
BSA Analyst – To $30.50/hr – Joliet, IL – (Temporary) – Job # 3579 Who We Are The Symicor Group is a boutique talent acquisition firm based in Schaumburg, IL & Rockport, TX. Our nationally unique …
Bar Manager - Waldorf Astoria Chicago
Waldorf Astoria is looking for a Bar Manager to join the food and beverage team in Chicago's Gold Coast! This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 31…
Mechanical Maintenance Technician
Maintenance Technician What You'll Do: Maintain and repair equipment  - including pumps, motors, valves, compressors, gearboxes, centrifuges, furnaces, and refrigeration systems. Perform p…
Deputy Chief Compliance Officer
Objective of Role: LaSalle is seeking a highly skilled and motivated person to join our team as Deputy CCO for LaSalle Investment Management Distributors, a registered broker dealer. The ideal …