Guest Services Leadership Intern - $19/HR (GURNEE)

Six Flags Great America & Hurricane Harbor
Gurnee, IL
Overview:

Interns are responsible for managing assigned specific duties and locations while providing exceptional service for Guests. They are team-motivated, high energy, and guest service-oriented individuals who showcase our Mantra. They will lead and motivate a team of individuals to meet our guests’ expectations and manage controllable expenses in a fast-paced environment.
Responsibilities:

  • Ensures assigned locations are 100% ready to satisfy the business needs for each operating day
  • Train Sup 1s and Team Members on all Six Flags policies including proper food equipment, equipment use, standard operating procedures, mobile order sales and all register functions.
  • Completes daily inventory orders by requested time
  • Ensures Inventory is accurate during Inventory counts
  • Transports, Prepares, Cooks, Assembles and Serves various food items as needed while following all F.D.A. regulations regarding food preparation
  • Maintains a safe, sanitary, organized and clean work environment while following all local Health Department guidelines
  • Ensures the integrity of opening and closing tasks in- all food and beverage locations are to or above standards
  • Provides great guest experience by being Friendly, Clean, Fast and Safe
  • Listens and reacts to Guest and Team Member Feedback
  • Encourages upselling Drink Bottles to every Guest by leading by example
  • Reports to work as scheduled by complying with the company’s attendance policies
  • Ensures all staff is adhering to Six Flags Meal and Break Policies
  • Coaches, Counsels, issues Corrective Action and Evaluates Team Members as Necessary
  • Performs other tasks that may be assigned by management as business dictates
Qualifications:
  • Minimum Age 16, Specific locations 18+
  • Outgoing, professional, and friendly demeanor
  • Demonstrate good communication and decision-making skills
  • Ability to train, multi task, work well with others and follow directions
  • Ability to work, stand and walk for up to 6 hours at a time in all weather conditions
  • Available to work flexible hours including nights, weekends, and holidays
  • Complete employment between the end of April 2026 to August 2026
Posted 2026-02-16

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