Server
- 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
- Monthly Wine Tastings for Two
- Medical, Dental, Vision, and Telehealth
- 401k with Company Match
- Paid Time Off and Flexible Schedules
- Early Pay Access
- Wellness and Mental Health Support
- Wine and Culinary Education
- Career Growth Flight Plan
- Team Member Rewards, Milestone Recognition, and Referral Bonuses
- Arrive on time, and in proper uniform standards
- Know the menu, wine list, and steps of service
- Use the POS system and handle payments with accuracy
- Understand the benefits of Cooper’s Hawk Wine Club and its offerings
- Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.
- Jump in where needed to help the team
- Serve food and drinks with speed and care
- Follow legal guidelines for alcohol service
- Take initiative to solve problems and support the guest experience
- Anticipate the needs of guests and fellow team members
- Communicate clearly with the Kitchen, Hosts, Runners, Bartenders, and Managers
- Help the team stay coordinated and focused
- Welcome every guest with warmth, use guests names, celebrate milestones.
- Answer questions and make recommendations that feel genuine
- Use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members.
- See the person, not just the task
- Find small ways to delight the guests
- Share the story of our Wine Club and invite guests to join
- Introduce wine tastings and help guests enhance their experience
- Let your personality shine & leave your signature on every interaction
- At least 21 years of age and six months of server experience
- Experience in full service or upscale casual dining preferred
- Comfort speaking about food, wine, and our Wine Club program
- A passion for hospitality and working as part of a team
- Ability to multitask and stay calm in a fast-paced setting
- Ability to lift 40 pounds and work on your feet up to 10 hours
- Must be able to read, write, and understand English
- Flexible availability, including weekends and some holidays
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