Customs & International Trade Tax Manager

PwC
Chicago, IL
Specialty/Competency: Customs & International Trade
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 20%

At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In indirect tax at PwC, you will focus value-added tax (VAT), goods and services tax (GST), sales tax and other indirect taxes. Your work will involve providing advice and guidance to clients on indirect tax planning, compliance, and strategy, helping businesses navigate complex indirect tax regulations and optimise their indirect tax positions.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Analyse and identify the linkages and interactions between the component parts of an entire system.
  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
  • Develop skills outside your comfort zone, and encourage others to do the same.
  • Effectively mentor others.
  • Use the review of work as an opportunity to deepen the expertise of team members.
  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity
As part of the Customs and Trade Tax team you are going to lead the way as technology-enabled customs and trade advisors who provide benefits through digitization, automation, and increased efficiencies. As a Manager you are going to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. Additionally, you are going to be responsible for leveraging team strengths, managing performance to deliver on client expectations, and embracing technology and innovation to enhance your delivery.
Responsibilities
- Manage client service accounts and lead engagement workstreams
- Develop, mentor, and supervise team members to deliver top-notch results
- Independently tackle and resolve intricate problems
- Foster and maintain significant client relationships
- Inspire and guide teams through ambiguous scenarios
- Maintain PwC’s quality standards and support the firm's strategic objectives
- Leverage technology and innovation to boost efficiency and effectiveness
- Promote digitization and automation to enhance client impact
What You Must Have
- Bachelor's Degree
- 4 years of experience
- CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
What Sets You Apart
- Master of Business Administration in Management, Economics, Finance, Supply Chain Management, Data Processing/Analytics/Science preferred
- Admission to the Bar, Licensed Customs Broker
- In-depth knowledge of US Customs and Border Protection procedures
- Analyzing client internal control practices
- Evaluating client compliance with import control regulatory requirements
- Knowledge of Harmonized Tariff Classification System
- Knowledge of customs valuation and preferential trade agreements
- Managing resource requirements and project workflow
- Building and maintaining client relationships
- Communicating unique selling points
- Supervising teams and creating an atmosphere of trust
- Seeking diverse views to encourage improvement
- Coaching staff and providing timely feedback
- Innovating through new and existing technologies
- Working with large, complex data sets

The salary range for this position is: $99,000 - $266,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

Learn more about how we work:

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Posted 2026-02-09

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