Senior Operations Manager, Amazon Air
- Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub
- Responsible for the overall safety, quality, performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor, train and develop teammates for career progression and learning
- Ability to develop and share best practices across the shifts and network.
- Develop and implement processes required to support hub launch.
- This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the building and around area with great frequency; facilities are over a quarter mile in length
- Must be able to stand/walk for up to 10-12 hours
- Should be able to work in environments (building and ramp) with variable noise levels, lighting conditions and temperature variation
- Able to access all areas of building; ascending and descending ladders, stairs, gangways safely and without limitation
- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
- This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
- A completed Bachelor’s Degree
- Direct experience managing and leading an operation (Gateway, Warehouse, Ramp, Fulfillment Center, Sort Center, etc.)
- Experience with performance metrics, process improvement, and Lean techniques (how, when, who)
- Candidates must be able to work overnights and may be required to work weekends
- Bachelor’s degree in Engineering, Operations, or a related field.
- 3 years of management experience in a manufacturing, production or distribution environment.
- 3 years of air cargo/3P integrator ramp experience
- 2 years of Amazon Sort Center operations management experience
- Previous experience operating in an automated package sortation environment
- Experience in managing an operation lead process improvements though Lean process, Kaizen, and Six Sigma.
- Previous facility launch experience with Amazon
- You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it.
- Strong verbal and written communication skills.
- Enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve.
- Proven track record of taking ownership and driving results.
- Willing to relocate and travel to any of our Gateways or Regional Air Hub sites in the country with the assistance provided.
- Experience with Amazon Kiva systems or within an automated facility.
- Interest in developing a long-term career through assignments in multiple operational buildings across the nation.
Recommended Jobs
Director benefits
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growin…
Group insurance client concierge
Job Classification: Sales - Sales Role Overview: The Life Concierge is a client-facing liaison, delivering high-touch, concierge-level service to Advocate teammates, beneficiaries, and the Adv…
HVAC Sales Account Executive
** The sales territory for this position will encompass central Washington State. What you will do: Under specific direction is responsible for the sale of Johnson Controls service offerings…
Urgent Care Opportunity - 40 minutes from downtown Chicago!
Urgent Care opportunity located 40 minutes from Chicago Downtown! ~ Work 40 hours per week picking up 3 to 4 shifts per week. ~ Shifts vary in length from 8 to 12 hours with some Saturdays include…
FRFS Customer Experience (CX) Strategist
FRFS Customer Experience (CX) Strategist Location Chicago, IL : Company Federal Reserve Bank of Kansas City When you join the Federal Reserve - The nation's central bank - you'll play a key role, coll…
Executive Chef
Salary: $120,000.00 - $150,000.00 This role is located in downtown Chicago, IL Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment env…
Solo OTR Company Driver
CDN Logistics is a Veteran-Owned 53ft dry van company based out of Northlake, IL. We are currently hiring Class A CDL OTR Company Drivers to join our fleet. Reach out to Lisa Medlin @ 708-483-4…
Veterinarian
White Oaks West Animal Hospital is a well-established, multi-doctor companion animal practice committed to providing exceptional veterinary care to the pets and families of Springfield, Illinoi…
Corporate Banking Sponsor Finance RM, Manager
Corporate Banking Sponsor Finance RM, Manager This position is for an associate business development banker focused on supporting and servicing relationships with commercial clients in the S…
Java Application Developer
We are seeking a Java Application Developer with 3–5 years of hands-on experience in designing, developing, and maintaining enterprise applications. This role is ideal for a motivated professional w…