Content Coordinator

Job Title: Content Coordinator
Location:Chicago, IL (Remote)
Duration & Type:Initial 3 month contract
Compensation:Competitive W2 hourly rate ($29 - $30.50), Access to Healthcare and Dental Insurance Plan of Choice. (Benefit Plans can be requested at time of submission to client)

Job Summary:

Chamberlain Advisors is seeking a Content Coordinator (Hyper-Local Content Concierge) to support a localized digital content strategy within a large, multi-location organization. This role sits within the marketing function and focuses on building strong, one-to-one relationships with assigned field locations to source, refine, and publish high-quality hyper-local content across both onsite and offsite digital channels. Acting as a content concierge for field teams, the Content Coordinator ensures each location’s digital presence feels authentic, relevant, and optimized for today’s AI-driven, hyper-local discovery environment. This role blends relationship management, content coordination, light editing, and workflow execution. Click apply now and join the Chamberlain experience.

What You Will Be Accountable For:

• Content Sourcing & Relationship Management
  • Serve as the primary content liaison for a designated group of offices and providers.
  • Conduct recurring outreach via email, phone, virtual meetings, and messaging tools to collect localized content, including: Provider headshots, bios, and education details / Office and team photos / Provider and office videos / Media mentions / Patient FAQs / Ongoing content such as patient stories, blogs, team spotlights, and community features
  • Build and maintain positive relationships with office managers, field teams, and internal partners to encourage timely participation and content submission.
• Content Coordination & Workflow Management
  • Maintain detailed tracking across assigned offices to monitor outreach status, content needs, follow-ups, and publication timelines.
  • Ensure content is properly named, organized, and stored in shared systems for review and deployment.
  • Collaborate cross-functionally with eCommerce, field marketing, field operations, and related teams to support content initiatives.
• Content Enhancement & Editing
  • Review incoming content for clarity, quality, accuracy, and brand alignment.
  • Leverage AI-powered tools (e.g., ChatGPT, Gemini, and similar) to:
  • Enhance provider biographies
  • Refine patient stories and testimonials
  • Draft or revise short-form content
  • Polish provider blogs and micro-content
  • Apply light editing and formatting to ensure consistency across content types.
• Publishing Support & Quality Assurance
  • Submit finalized content for publishing across website office pages, provider pages, and business listings platforms.
  • Perform quality assurance checks to confirm content accuracy, formatting, and alignment with brand standards.
  • Identify content gaps or opportunities to improve localized discoverability and patient trust.
  • Track progress and report updates, blockers, and enablers to stakeholders.

What Qualifications You Need

• 1–3 years of experience in content coordination, marketing, communications, customer service, or a related field.
• Strong interpersonal and communication skills; comfortable engaging with field-based teams and internal stakeholders.
• Highly organized with the ability to manage multiple offices, requests, and deadlines simultaneously.
• Experience using AI-powered writing or editing tools.
• Strong attention to detail and editorial judgment.
• Ability to work effectively in fast-paced, iterative environments.
• Familiarity with CMS platforms, shared drives, project management tools, Microsoft tools, or Google Business Profile is a plus.
• Experience supporting healthcare, retail, or other multi-location field organizations is helpful but not required.

Why Join Right Now?
Our client is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 17,000 healthcare professionals and team members at more than 1,100 health and wellness offices across 46 states. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. Our client provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale

Why Work with Chamberlain?
Chamberlain Advisors is a veteran-owned business that provides human capital solutions across a wide range of industries and engagement types. Chamberlain candidates benefit from our unique hiring and interviewing process which has been designed to increase the likelihood that they will be successful in their job searches. This is achieved through our 5-step recruitment process, ensuring a top-of-the-line candidate experience. Find out what makes us different; apply to Chamberlain today.

Equal Employment Opportunity
Chamberlain Advisors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Chamberlain Advisors complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Chamberlain Advisors expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Chamberlain Advisors' employees to perform their job duties may result in discipline up to and including discharge.

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