Sr. Analyst Loan Closing

General information

Ref # 21759

Remote? No

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

Note: Role may be filled at Analyst or Sr. Analyst level depending on candidate experience and knowledge

As a part of the Closing Team, the Analyst -- Loan Closing oversees the process of onboarding new wholesale and loan accounts. Responsibilities may include dealer interface/service; developing and driving a culture of continuous improvement; concentrating on areas of risk and loss prevention. Requires effective leadership and process management skills and the ability to create effective working relationships with matrix partners and outside stakeholders. Serves as a Subject Matter Expert to internal and external customers/matrix partners. Customarily and regularly exercises independent judgment. Provides direction/leadership to New Business team.

The Work Itself

• Personnel and self-development: Actively coach and mentor employees..
• Enhance personal development through training and mentoring.
• Enhance profitability: Seek and act on opportunities to reduce operating costs.
• Ensure expenses are properly allocated to appropriate cost center.
• Continuously review and update process maps.
• Adhere to company policies/procedures and escalate any matters that are not compliant.
• Follow departmental processes to ensure established metrics are achieved, dealer and matrix partners' expectations are met and loss exposure is mitigated.
• Provide stakeholders frequent status updates and solicit feedback.
• Proactively work to resolve internal conflicts and develop effective working relationships.
• Dealer Loan Onboarding: Loan proceeds advanced subject to the approved terms and conditions.
• Post loan closing activities completed in a timely manner.
• Oversee processes to ensure dealer documents completed accurately and internal system setup completed as required.

The Skills You Bring

• HS diploma or equivalent required.
• Associate / Bachelor's degree in business related discipline preferred.
• 5+ years in customer service or financial services industry is needed.
• Education may be used as a proxy for experience.
• Ability to perform technical based activities.
• Knowledge of and exposure to fundamental theories, principles and concepts.
• Leveraging technical expertise and relationships to contribute to strategy and drive business results.
• Strong analytic/problem solving skills required.

Base Pay Range: $70,000 - $95,000 - $120,000

• HS diploma or equivalent required.
• Associate / Bachelor's degree in business related discipline preferred.
• 4+ years in customer service or financial services industry is needed.
• Education may be used as a proxy for experience.
• Ability to perform technical based activities.
• Knowledge of and exposure to fundamental theories, principles and concepts.
• Leveraging technical expertise and relationships to contribute to strategy and drive business results.
• Strong analytic/problem solving skills required.

Base Pay Range: $55,000 - $75,000 - $95,000

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging: 70000

Experienced: 95000

Expert: 120000

Incentive Compensation: This position is eligible to participate in our annual incentive plan