Sales Support Analyst

Job Title: Sales Support Analyst

Location: Skokie, IL (Hybrid: 3 days in-office, 2 days remote)

Industry: Senior Living/Healthcare

Compensation: $60,000–$75,000 annually

Work Schedule: Monday to Friday, 8 AM – 5 PM

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is currently partnering with a well-established senior living organization operating multiple communities in the Chicago area. Known for delivering compassionate care and exceptional services, our client is committed to fostering a supportive work environment and promoting employee growth and wellness.

Job Description:

The Sales Support Analyst will play a critical role in driving occupancy and sales goals by managing and analyzing sales data, supporting sales teams with CRM and lead management systems, and delivering actionable insights through reporting and dashboards. This position requires a proactive individual with strong technical skills and the ability to communicate effectively across departments.

Key Responsibilities:

• Manage and analyze sales and marketing data to ensure alignment with corporate strategies and occupancy objectives.
• Track and report on key sales performance indicators, identifying opportunities and escalating concerns when targets are not met.
• Support sales and operations teams by training on lead management systems, data entry standards, and sales tools.
• Monitor external data sources, maintain competitive market analysis, and assist in the development of targeted sales strategies.
• Act as the primary expert on sales-related software platforms, providing troubleshooting and user support.
• Design and distribute detailed sales dashboards and reports, including ad hoc analyses to guide decision-making.
• Collaborate with marketing to evaluate campaign effectiveness and optimize lead generation efforts.
• Assist with social media management and other marketing support tasks as needed.

Qualifications:

• Bachelor’s degree in Sales, Marketing, Business, or a related field required.
• 3–5 years of experience supporting sales teams or managing sales programs.
• Proficiency with sales software and CRM platforms; experience with analytics and dashboard tools preferred.
• Advanced Microsoft Excel skills and solid knowledge of Office 365 applications (Outlook, SharePoint, Skype).
• Strong analytical mindset with attention to detail in data management and reporting.
• Excellent verbal and written communication skills to effectively train teams and collaborate cross-functionally.
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.

Additional Details:

• Direct hire opportunity with competitive compensation and benefits.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.