Service Advisor at Busy Toyota Dealership
Since 1912, the Bredemann family has focused on finding the strongest local talent in the automotive industry. We are still family owned & operated and many of our employees have been with our company for 20+ years. Our Toyota service advisors average 14 years working here - come find out why! We are looking for Service Advisors for our late morning shift (Tuesdays - Fridays 9am-7pm and Saturdays 8am-5pm) in order to accommodate our expanding business and facility expansion (22 additional service bays!) $70,000 - $120,000+/year
- Toyota/Lexus experience preferred
- Previous Advisor, Dealership experience required
- Experience working in teams preferred
- MUST be proficient using a computer
- MUST have strong organizational and time management skills
- MUST have strong customer service and communication skills
- MUST have valid IL drivers license, at least 3 years of driving experience, and pass a background check before starting in this role
- Utilize walk around process to increase customer awareness of vehicle condition and build rapport
- Generate service order estimates/quotes for customers
- Make suggestions to customers for recommended services based on customer's vehicle condition and mileage
- Conduct timely vehicle status updates and post-repair follow up - phone calls and emails/texts to customers
- Resolve customer complaints
WE OFFER:
- Medical insurance - Blue Cross Blue Shield - multiple plan options available
- 401k with company match
- Paid holidays
- Paid vacation
- Employee Discounts
- Weekly payroll and direct deposit
- Stable work environment
- Flexible Spending Account through Ameriflex
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