Manager, Business Intelligence and Analytics

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X , Facebook , Instagram , YouTube , LinkedIn and Tik Tok .

Job Description

The Analytics & Performance Excellence (APEX) function supports AbbVie’s US AbbVie Patient Services (APS) organization and is comprised of highly respected analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as a strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. The Manager, Business Intelligence & Analytics will provide strategic leadership for analytics and business intelligence initiatives across the Patient Support and Enrollment & Triage teams. This role will be responsible for driving the vision, development, and execution of analytics strategies, overseeing cross-functional teams, and ensuring business alignment with advanced data-driven decision making.

Responsibilities:

• Drive the development and implementation of analytics & business intelligence strategy, ensuring alignment with overall business objectives and priorities.
• Provide strategic oversight for all program impacts and data needs across relevant teams and stakeholders.
• Serve as a subject matter expert in the data connected to core business processes, defining and owning the business rules that shape analytics and deliver actionable insights aligned with organizational priorities.
• Closely partner with business leads from Patient Support and Enrollment & Triage teams as a trusted business partner, delivering strategic insights that address critical business needs and drive actionable decisions.
• Lead standardization, innovation, and continuous improvement across business intelligence and data operations.
• Oversee cross-vendor teams and initiatives to deliver high-impact, actionable insights by identifying and securing effective resources, ensuring appropriate budget planning and timely execution of solutions.
• Spearhead Data Quality Management (DQM) and Quality Control (QC) initiatives, promoting rigorous standards and data reliability.
• Leverage emerging technologies like Gen AI and big data ecosystems to optimize analytics & business intelligence capabilities.
• Advanced stakeholder and business management, communicating with and influencing senior leaders and external partners.
• Execute programs to develop data literacy among APEX team members.

Qualifications

• BA/BS required; Master's degree in a related field preferred.
• 5+ years of experience in large-scale analytics, business intelligence, or data strategy roles, preferably in the healthcare industry.
• Analytical reasoning abilities, intellectual curiosity, strong business acumen, and creativity in problem solving.
• Demonstrates excellent strategic communication skills, collaborating across all organizational levels, and clearly and confidently articulating complex concepts to a broad client base.
• Advanced proficiency in SQL, Python, and modern data visualization tools.
• Able to manage multiple tasks/priorities simultaneously with sense of urgency.
• Identifies opportunities to improve efficiency and further integrate data to better serve business needs.
• Demonstrates strong project management and communication skills, collaborating effectively in a matrixed environment across commercial and marketing stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

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