Retail Supervisor

Pay : $28.00

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below:

Job Summary

Position Summary:

The Part-Time Supervisor plays a key leadership role in supporting daily operations of our Madhouse Team Store in the United Center . This position helps drive an exceptional guest experience by leading team members, overseeing merchandising, maintaining visual standards, and assisting with store readiness. The ideal candidate is organized, service-driven, and comfortable leading in a fast-paced retail environment.

The Madhouse Store is located in the Atrium of the United Center and is open year-round, offering a wide selection of Chicago Bulls and Chicago Blackhawks merchandise.

The United Center is the largest arena in the U.S., located near Chicago’s West Side. It hosts concerts, sporting events, and is home to the Chicago Bulls (NBA) and Chicago Blackhawks (NHL).

Key Responsibilities:

Customer Service & Leadership

• Deliver and model exceptional, friendly service to every guest.

• Greet and assist guests promptly; provide product knowledge and promote store offerings.

• Support and guide team members during shifts; assist with onboarding and daily direction.

Store Operations

• Assist with opening/closing duties; ensure store is clean, organized, and guest-ready.

• Monitor product stock and report shortages before store opening.

• Coordinate with the warehouse or management to locate needed styles/sizes.

• Maintain consistent visual standards across all areas of the store.

Merchandising

• Oversee check-in of all merchandise into the Team Store.

• Ensure proper folding, hanging, and placement of merchandise on the sales floor.

• Verify all folded tees have correct size stickers; ensure hangers face the same direction.

• Support team in ongoing sizing, straightening, and restocking.

• Stay informed about new arrivals and changes in store layout.

Cashiering (as needed)

• Ensure register stations are functional and well-stocked.

• Support accurate transactions and cash handling procedures.

Additional Duties

• Perform other responsibilities as assigned by the Retail Manager.

• Serve as a go-to leader for team members during shifts.

Qualifications:

• Retail and/or supervisory experience preferred.

• Strong leadership, communication, and problem-solving abilities.

• Flexible availability including nights, weekends, and holidays.

• Able to stand for extended periods and perform physical tasks such as stocking.

• Energetic, team-oriented, and committed to delivering top-tier service.

Apply to Levy today!

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.