ReStore Procurement & Logistics Coordinator

The ReStore Procurement & Logistics Coordinator serves as the main point of contact for incoming donations at Habitat for Humanity Chicago’s ReStore. This role manages donation inquiries, scheduling, and donor communications to ensure a steady, high-quality flow of donated goods. Reporting to the Procurement & Logistics Manager, the Coordinator plays a key role in donor satisfaction, operational efficiency, and mission impact. The ideal candidate is detail oriented, possesses a ‘donor first’ mindset, adaptable in a fast-paced atmosphere, and works well independently.

ESSENTIAL JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Donor Communication, Donation Screening, Scheduling & Tracking (60%) Manage high volumes of donor inquiries across multiple channels while operating mostly in Salesforce. Educating donors about ReStore’s donation procedures and guidelines. This includes but is not limited to scheduling and coordinating donation pick-ups in alignment with operational policies and goals, maintaining accurate donor records, and ensuring smooth communication among staff, drivers, and donors. Additionally, this requires generating reports on donor activity and key metrics to support strategic planning and awareness efforts.

Brand Ambassador and Operations Support (30%) Support ReStore leadership by fostering strong stakeholder relationships, driving staff development, and promoting donations and sales to advance Habitat Chicago’s mission. This involves collaborating across teams, communicating ReStore’s impact to the public, and stepping into procurement leadership when needed. The position also ensures a safe, productive, organized work environment and leverages technology to track and improve operations. Additional responsibilities include coordinating donation events, assisting loading donations on ReStore trucks, potential box truck and cargo van driving to pick up donations, providing feedback for continuous improvement, and ad hoc tasks assigned by leadership.

e-Commerce Support and Coordination (10%) Manage ReStore’s online sales platforms, ensuring accurate product listings, pricing, and inventory updates to maximize visibility and revenue. Collaborate across multiple store locations to source, photograph, and describe donated items, maintaining brand consistency and quality standards. This also involves reporting and tracking performance metrics, optimizing listings based on data insights, and providing excellent customer service to online buyers.

Teamwork Contribute to organizational health through collaborative leadership, integrity, and a team-first mindset. This involves active participation in events, engaging with staff, core volunteers, and program participants, and offering creative input to improve operations. The position also supports setup, management, and networking efforts to strengthen team cohesion and mission impact.

Professional growth and skill development: Actively participates in cross-functional collaborations, adapts to evolving business needs, and takes on new challenges and tasks by contributing to special projects and initiatives as needed.

QUALIFICATIONS:
Required Knowledge, Skills & Abilities
* Strong interpersonal, written, and verbal communication skills
* Detail-oriented with excellent data entry and organizational abilities
* Salesforce experience preferred
* Adaptable, proactive, and calm under pressure
* Familiarity with Chicago neighborhoods and street routes
* Proficiency in Microsoft Office
* Ability to work independently and collaboratively.
* Authorized to work permanently in the U.S.
* Ability to manage confidential information with discretion and tact.

We’d love it if you had these qualifications, but they’re not dealbreakers.
* Bilingual in English and Spanish
* Bachelor’s degree
* Experience with scheduling, logistics, or customer service
* Familiarity with furniture, construction materials, home goods, or interior design
* Box truck driving experience, or willingness to learn
* Personal volunteer experience

Even if you don’t meet all the qualifications listed, we encourage you to apply if this is a role that gets you excited. Let us know what you bring to the table that we may be overlooking.

POSITION DETAILS:
Reports To: ReStore Procurement & Logistics Manager
Hours: Full-time; 9am - 5pm, Tuesday - Saturday
Environment: Habitat for Humanity ReStore Chicago is located at 6040 N. Pulaski Rd. in Chicago. It is accessible by car or by public transit. This position will have a desk, computer, and phone line in an office.
Conditions: Must be able to work at a computer for long periods of time. Occasionally lift 30-50 lbs, as needed. Box truck driving experience, or willingness to learn, a plus
Compensation: $20.15-$22.50 depending on experience, 30+ vacation/sick/personal days per year. 90% employer paid health insurance; access to dental, vision, life, and 401k plans.
FLSA Status: This position is as a Non-Exempt Employee. Employees in positions determined to be non-exempt, as defined by the FLSA and the Department of Labor regulations, are eligible to receive overtime pay at the rate of one and one-half times the regular hourly rate for all hours worked over 40 in a payroll week.
Onboarding: The position will begin with an onboarding period to become familiar with the organization’s work and policies; they will be trained on the specifics of the role through a combination of in-person, online and written trainings and will be expected to take the initiative to review materials as needed and seek understanding of new developments in order to perform their responsibilities.

HOW TO APPLY:
By email: Please submit compelling cover letter and resume to [email protected] with “ReStore Procurement and Logistics Coordinator”– Your Name” in the subject line by 12/05/25. Successful applicants will be contacted for interviews.
Online: Visit https://habitatchicago.jobs.flair.hr/ to complete and application.

MISSION | What We Do:
Habitat for Humanity Chicago (“Habitat Chicago”) is a nonprofit organization that works to champion healthy neighborhoods by investing in resident priorities, supporting homeownership and building quality homes. We believe in a world where everyone has a decent place to live, and we invite people of all backgrounds, races and religions to work towards this vision together in our three focus neighborhoods of West Pullman, Greater Grand Crossing, and Austin. ReStore is a home improvement center that accepts donated goods from businesses, manufacturers, contractors, and the public. Donations are then processed and sold at discounted prices to the public. The store’s operations generate funds to support Habitat Chicago’s mission.

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