Quality Lead POST NUMBER: 475887
Direct Hire, Onsite
Salary: 80-100,000/yr Bonus
Position Summary
The Quality Lead serves as the primary liaison for all quality-related issues and technical questions requiring metallurgical expertise. This role supports process and product quality control and improvement, with a focus on raw materials and metals fabrication processes. The Quality Lead also provides technical support to customers regarding material specifications and metallurgy-related concerns.
Essential Duties and Responsibilities
- Respond to customer inquiries regarding non-conformance and quality issues
- Ensure product conformance to specifications and customer requirements
- Conduct product inspections and review documentation for compliance
- Maintain and monitor quality performance metrics
- Oversee and support process improvement initiatives related to quality
- Assist in the management of nonconformance issues and corrective actions
- Conduct supplier assessments, audits, and approvals
- Support internal and external quality audits and compliance activities
- Maintain calibration systems and oversee inspection/measuring equipment traceability
- Monitor and maintain shelf-life sensitive inventory items
- Maintain customer property in accordance with established procedures
- Support sales and operations with technical and compliance-related needs
- Assist with customer quality system requests, certifications, and approvals
- Support onboarding and quality training for new employees
- Maintain specification databases and ensure compliance with industry standards
- Perform periodic specification reviews and updates
- Support regulatory compliance activities and reporting
- Maintain supplier release programs and associated documentation
- Oversee outsourced testing coordination with approved external resources
- Ensure adherence to quality manuals, procedures, and work instructions
- Support continuous improvement initiatives using Lean and Six Sigma principles
- Perform general housekeeping in alignment with quality and safety expectations
- Other duties as assigned
Supervisory Responsibilities
- 2 Direct Reports
Qualifications
Education and Experience
- High school diploma or GED with 1–3 years of related experience; or equivalent combination of education and experience
OR - Bachelor’s degree preferred in Metallurgy, Quality Engineering, or related field with manufacturing or metals distribution experience
- Knowledge of steel products, fabrication processes, and metallurgy preferred
- Familiarity with ISO 9001 and AS9100 Quality Management Systems
- Understanding of Lean Manufacturing and Six Sigma principles
Skills and Abilities
Language Skills
- Ability to read and interpret technical documents, safety rules, and procedures in English
- Ability to write routine reports and correspondence in English
- Ability to communicate effectively with customers, employees, and groups
Mathematical Skills
- Ability to perform basic calculations (add, subtract, multiply, divide)
- Ability to compute ratios, percentages, and interpret data/graphs
Reasoning Ability
- Ability to solve practical problems in varied and complex situations
- Ability to interpret written, verbal, and diagram-based instructions
Certifications (Preferred/Required by Customers)
- Supplier certifications such as GE DSQR, PWA SDRA, or equivalent industry certifications
Physical Demands
- Regular sitting, talking, and hearing required
- Occasional standing, walking, bending, and use of hands for handling equipment or materials
- Ability to lift up to 25 pounds occasionally
- Requires close and distance vision with ability to adjust focus
Work Environment
- Occasional exposure to mechanical equipment, fumes, airborne particles, chemicals, vibration, and electrical risk
- Moderate noise environment
- Reasonable accommodations available as needed
Safety, Ethics, and Compliance Expectations
- Maintain compliance with all safety policies and procedures (OSHA, EPA, internal standards)
- Promote a culture of safety, quality, and continuous improvement
- Follow company ethics and code of conduct requirements
- Support Lean and 5S workplace standards
- Participate in continuous learning related to metallurgy, quality systems, and industry standards
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