Medical Collections
We are looking for a detail-oriented Patient Account Representative to join our team in Schaumburg, IL . This role is ideal for someone with strong experience in professional billing , including Epic or eClinicalWorks , and a passion for providing excellent service to patients and payers alike.
Schedule: Monday–Friday | 8:00 AM – 4:30 PMKey Responsibilities:
Manage and follow up on patient accounts, including self-pay balances
Review and interpret EOBs (Explanation of Benefits) for accuracy and completeness
Resolve insurance denials, rejections, and patient billing inquiries
Accurately document account activity and payment statuses
Process claims and payments through Epic or eClinicalWorks
Collaborate with billing and revenue cycle teams to ensure timely resolution
Qualifications:
Experience with Epic or eClinicalWorks is required
1–2+ years of professional (physician) billing experience
Proficient in reviewing EOBs and working with self-pay accounts
Strong understanding of billing processes and insurance guidelines
Excellent communication and organizational skills
Why Join Us?
Full-time hours with a stable Monday–Friday, 8:00 AM – 4:30 PM schedule
Supportive team environment and leadership
Opportunity to contribute to a mission-driven healthcare organization
If you're ready to take the next step in your billing career, we want to hear from you. Apply today and make a difference!
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