Customer Planning & Strategy Manager, LATAM & Canada

Glanbia Performance Nutrition is a global company and manufactures and markets the full range of performance nutrition and lifestyle products including protein, pre-workout, muscle gainers, ready-to-eat snacks and general health.

From athletes to remote workers, people around the world want to eat well and live healthier, more active lives. Our award-winning performance and lifestyle brands include Optimum Nutrition, Isopure, BSN, think! bars, Amazing Grass and more.Whether you want to build muscle, reach peak performance, eat more protein-rich foods, or lose weight, we have a product to match.

The Opportunity– Customer Planning & Strategy Manager

Are you energized by the chance to shape customer strategy and drive commercial excellence in emerging markets? As theCustomer Planning & Strategy Manager you will play a pivotal role in executing GPN’s Americas Business Unit strategies across key brands and customer joint business plans.

This is a high-impact role where your insights, collaboration, and leadership will directly influence GPN’s success in emerging markets.

What You’ll Do

• Act as the primary liaison between brand organizations and customer teams for all sales strategy initiatives.
• Support customer sales teams to achieve sales and profit goals across all products within your assigned group.
• Conduct analysis for key customer presentations and develop self-serve sales tools for broader use.
• Lead customer-specific product initiatives (e.g., displays, exclusives) through the stage gate process in collaboration with brand management.
• Execute commercialization of category/brand plans tailored to specific channels.
• Champion best practices in assortment, display, pricing, promotion, and shelving by category and customer.
• Serve as the subject matter expert on customer resets and retail event calendars.
• Partner with brand teams to implement impactful shopper marketing programs aligned with brand strategies.
• Build and nurture cross-functional relationships with customer account teams, trade development, marketing, and finance.

The Skills You Will Bring to the Team

• Bachelor’s degree in Business Administration, Marketing, or Finance.
• 4–5 years of experience in sales, brand, channel/trade marketing, or customer strategic planning in North America.
• Experience in direct customer sales and working within a larger brand portfolio in CPG is a plus.
• Ability to craft persuasive, data-driven presentations to gain internal and external stakeholder support.
• Confident communicator in cross-functional settings; able to influence without authority and lead through collaboration.
• Proficiency in MS Office, NIQ, SPINS, Tableau, and web-based applications.

Why You’ll Love This Role

• Be a strategic connector between brand and customer teams, influencing how GPN shows up in the market.
• Drive commercial success in emerging markets through data-driven planning and execution.
• Collaborate with cross-functional teams to bring brand strategies to life at retail.
• Gain exposure to a wide range of business functions and build a strong internal network.
• Thrive in a culture that values initiative, collaboration, and continuous improvement.
• Make a tangible impact on GPN’s growth and customer relationships.

Where and how you will work

Reporting to the Director, Customer Planning & Strategy, you will serve as the primary liaison between brand and customer teams—translating strategic vision into actionable plans that deliver sales and profit growth. The opportunity will be based in Downers Grove, ILwith hybrid working arrangements available through our Smart working modelwhich allows you a greater choice in how you work and live, giving you a better work-life balance. 

What we would like to offer you!

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including employee discounts on our amazing products, generous family leave policy, health plan, & competitive salary.

About Glanbia

The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritionals, and Joint Ventures. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team over 5,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.

Apply now and make a difference in the world of health and wellness! Compensation for roles at Glanbia varies depending on a wide range of factors including but not limited to the specific office location, role, skill set and level of experience. Glanbia provides a reasonable range of compensation for roles that may be hired in IL. The annual salary for IL based employees for this role is $115,000-145,000 plus an annual bonus. This range may not be applicable to other locations. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. The typical candidate is hired below midpoint of the range. 

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia our culture will celebrate individuality, knowing that together we are more.