Theme Park Ride Leadership Intern (GURNEE)

A Rides Unit Supervisor Intern is a position in which you will gain valuable leadership skills. You will be leading and working alongside a ride crew and assisting with department incentives and events throughout the season.
Responsibilities:

• Attend required Human Resources Discovery, Rides Department training, and specific ride training.
• Adhere to Six Flags Standards of Appearance and Attendance policy as stated in the Six Flags Handbook.
• Provide courteous greetings and answer any Guest questions. Respond to and resolve Guest comments whenever possible.
• Ensure Guest safety and satisfaction during their visit.
• Enforce all rider restrictions including monitoring and measuring for height requirements.
• Assist with pairing up of single riders and proper grouping techniques to ensure greater capacity.
• Maintain and update the Daily Operations Report and take hourly throughput readings.
• Respond to any emergency situation in the area and maintain control until a Section Supervisor arrives.
• Monitor and enforce Park line jumping and smoking policies.
• Clean ride units and ride areas as needed, including Guest illnesses.
• Assist with downtime situations and evacuation, if ride cannot be restarted.
• Facilitate Fast Lane program and work the position at participating rides.
• Be able to communicate proper hand signals as called for during ride operation.
• Watch ride and waiting Guests during the ride cycle.
• Physically check restraints and manually open when necessary.
• Assist Guests as they exit the ride.
• Stand at the control panel of the ride and operate the ride by pressing appropriate buttons, visually monitoring panel for flashing lights/solid lights, and be prepared to stop the ride during critical situations.
• Give announcements via a public address system when necessary.
• Operate the secondary control panel and visually monitor ride during operation and be prepared to stop the ride during critical situations.
• Complete ride certification tests, corrected to 100% proficiency.
• Assist with Leadership Training Programs.
• Perform daily ride area inspections and complete all paperwork.
• Assign daily position and break rotations.
• Counsel and correct Team Members as necessary.
• Serve as liaison between Team Members and Supervisors.
• Hold crew and safety meetings.
• Complete Witness Statements as needed.
• Perform test rides to ensure continued safety before operation.
• Report immediately any unsafe acts to the Supervisor.
• Train and certify Team Members as needed.
• Shadow Rides Section Supervisor, Rides Duty Manager, and two additional departments
• Assist with department event planning and execution.
• Successfully complete the International Ride Operator Certification (iROC) course through General Rides Training.
• Obtain certification for Attendant and Operator positions on all rides within assigned unit.
• Successfully complete and pass the Rides Leadership Training Program which includes becoming a certified iROC Trainer.
• May be asked to assist in the Ride Information Center
• Become General certified in the Supplemental Restraint Harness program.

• Minimum Age:18
• Must be able to work all shifts including nights, weekends, and holidays where at least 50% of an individual’s availability must include closing shifts.
• Must possess above average communication skills.
• Must react well in stressful and emergency situations.
• Able to work efficiently in a fast-paced environment.
• Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.
• Must be able to stand/walk for up to 5 hours at a time and as many as 16 hours a day.
• Must be able to walk up to 5 miles per day over various surfaces.
• May be exposed to: heights, spinning objects or moving water.
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others