AML Training & Staffing Specialist
If you’re looking for your next dream job, consider this one in BMO’s Enterprise Risk Group where every colleague helps protect and grow the bank by providing independent review and oversight of enterprise-wide risks, working together to maintain a risk management framework and fostering a strong risk culture. #ERPMDreamJobs
The AML Training & Staffing Specialist plays a key role in supporting the AML Office by ensuring compliance with training program requirements, maintaining accurate staffing data, and assisting with audit and exam-related reporting. This role collaborates across units to develop and deliver training, manage employee data, and uphold regulatory standards. Key Responsibilities:- Develop, update, and track AML training materials and course completion in partnership with internal teams and BMO Academy.
- Maintain accurate staffing records and produce detailed reports to support regulatory assessments.
- Support audit and exam preparation by managing documentation and responding to evidence requests.
- Provide communication support and respond to training inquiries.
- Understanding of the financial services industry products and processes
- Understanding of the risk and regulatory requirements related to the area of responsibility, especially AML and OFAC.
- Knowledge and understanding of AML operations business, services, systems, and organization
- Bachelor’s degree and 3 – 5 years of relevant work experience
- Strong analytical and problem-solving skills
- Experienced presenter with strong written and oral communication skills
- Strong organizational skills to prioritize various tasks and projects
- Strong data skills, including working with multiple data sets, pivot tables, advanced statistical functions, methods and software
- Excellent attention to detail
- Proficiency in MS Office Suite
- Knowledge of training-related software (e.g., Articulate 360, Adobe Creative Suite)
- Ability to interact with Senior and Executive level management with ease
- Acts as a trusted advisor to assigned business/group.
- Influences and negotiates to achieve business objectives.
- Assists in the development of strategic plans.
- Identifies emerging issues and trends to inform decision-making.
- Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
- Conducts independent analysis and assessment to resolve strategic issues.
- Ensures alignment between stakeholders.
- Monitors and tracks performance, and addresses any issues.
- Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
- Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
- Develops effective project plans to facilitate the building of learning programs and curriculum to close gaps identified.
- Develops and manages a business/group program.
- Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
- Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
- Provides advice and guidance to assigned business / group on design challenges, assesses performance gaps, and recommends solutions to assigned business/group leaders on principles, programs, approaches, and mediums.
- Designs and develops solutions that help advance human performance and drive business impact with a customer focus mindset to ensure linkages to customer experience.
- Conducts design analysis, scopes project objectives and analyzes target audience expectations.
- Defines learning objectives, describes tasks and activities, estimates the resource requirements, and creates detailed design structure.
- Writes, storyboards, and edits learning and performance support interventions.
- Ensures learning solutions are instructionally sound, and developed on time, within scope and budget.
- Maintains external network to understand the competitive landscape, and keep abreast of industry developments and new technology solutions and trends.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Participates in the management of vendor relationships.
- May network with industry contacts to gather and identify competitive insights and best practices.
- Builds effective relationships with internal/external stakeholders.
- Participates or acts as a lead on multiple internal projects varying in size and complexity.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Provides specialized consulting, analytical and technical support.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently and regularly handles non-routine situations.
- Broader work or accountabilities may be assigned as needed.
- Qualifications:
- Knowledge of accessibility principles / practices and the implications for design and development
- Knowledge of adult learning theory, instructional methodologies, technology-enabled design and learning methods.
- Experience in the design and development of training for multiple delivery methods.
- Strong knowledge of web development processes and familiarity with authoring tools.
- Design thinking.
- Deep knowledge and technical proficiency.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
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