REIMBURSEMENT OFFICER I

Job Requisition ID: 49245
Opening Date: 08/19/2025

Closing Date: 09/02/2025
​Agency: Department of Human Services
Class Title: REIMBURSEMENT OFFICER I - 38199
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary: $4,954 - $6,894 per month ($59,448 - $82,728 per year)
Job Type: Salaried
Category: Full Time
County: Kankakee
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Developmental Disabilities is seeking to hire a Reimbursement Officer I for the Shapiro Center located in Kankakee, Illinois to perform a variety of professional reimbursement duties. Investigates and evaluates the financial responsibility of individuals, their estates and their legally responsible relatives to determine appropriate equitable schedules of charges for services. Prepares correspondence to collect funds; conducts personal interviews with the individual, their relatives, attorneys, insurance companies, etc. to acquire information and explain statutes, policies, and procedures relating to reimbursement programs to staff and individual families. Confers with supervisor concerning the more complex cases; maintains and reviews files, assists in training other staff in reimbursement operations. Serves as Medicare Part B Coordinator; reviews and approves account adjustments; prepares correspondence used to expedite the collection of funds; serves as liaison with officials handling probate and civil cases. Ensures compliance with applicable Public Health, Public Aid, facility department and state policies and procedures, as well as facility form guidelines.

Essential Functions

• Performs a variety of professional reimbursement duties.
• Prepares oral and written communications for relatives, attorneys, and other fiscally responsible agencies relative to the individual’s status.
• Serves as Medicare Part B Coordinator. Reviews and approves account adjustments.
• Regularly maintains and updates the accounts of Shapiro individuals.
• Initiates action to ensure the collection of unpaid statements.
• Prepares reports, forms, and other correspondence to maintain complete individual files.
• Assists in training staff in the reimbursement operations at Shapiro Center.
• Completes and files tax relief forms for eligible individuals.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with courses in accounting, economics or business administration, preferably including courses in insurance, estate and probate law.
• Requires one (1) year of work experience in the reimbursement field.

Conditions of Employment

• R equires the ability to utilize office equipment, including personal computers.
• Requires the ability to work after business hours, weekends and holidays.
• Requires the ability to travel in the performance of job duties.
• Requires ability to pass the IDHS background check.
• Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday - Friday, 8:00am - 4:30pm, 30-minute unpaid lunch
Work Location: 100 E Jeffery St, Kankakee, Illinois, 60901

Division of Developmental Disabilities

Shapiro Center

Fiscal Services
Agency Contact: [email protected]

Posting Group: Fiscal, Finance & Procurement; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
*Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link:

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]