Regional Manager

Insurance Navy
Chicago, IL

Job Description

Job Description

Salary:

Regional Manager

Job Description

The Regional Manager is responsible for leading and managing the performance, operations, and compliance of multiple office locations. This role is a key leadership position that ensures each location consistently meets sales targets, delivers outstanding customer service, and maintains operational excellence in alignment with company standards and procedures.

Multi-Location Oversight

  • Supervise daily operations across assigned offices to ensure performance, cleanliness, and professionalism.
  • Perform scheduled and surprise visits to each office for audits and evaluations.
  • Ensure consistent branding, signage, and physical presentation of each location.
  • See below for a list of locations within this Region.

Sales & Performance Management

  • Set and monitor monthly sales goals for each office and provide coaching to ensure targets are met.
  • Review policy count, retention rates, and individual performance metrics.
  • Hold lead agents accountable for productivity, customer satisfaction, and compliance.

Team Leadership & Development

  • Hire, train, and mentor new employees within the assigned region.
  • Provide leadership and guidance to ensure employee engagement, morale, and retention.
  • Support disciplinary actions and terminations in collaboration with HR when needed.

Compliance & Procedures

  • Enforce proper quoting, binding, and policy issuance procedures.
  • Audit offices for policy fee compliance, proper documentation, and underwriting adherence.
  • Ensure all cash handling, deposits, and reporting are accurate and timely.
  • Cover a shift in a location within your region when needed.
  • Handle the weekly schedule for their offices, while coordinating with HR.

Communication & Reporting

  • Report weekly to executive leadership on office performance, staffing needs, and challenges.
  • Share updates, contests, training materials, and process changes with each office.
  • Act as a liaison between corporate leadership and branch offices.
  • Take calls from management or staff after/before hours.

Operations & Problem Solving

  • Resolve escalated customer complaints or operational issues.
  • Recommend and implement improvements in workflow, efficiency, and customer service.
  • Support technology needs and escalate system issues when required.

Qualifications:

  • Minimum 35 years of experience in multi-location management (insurance, retail, or service-based industry preferred).
  • Strong leadership, coaching, and problem-solving skills.
  • Proven track record in sales management and achieving performance metrics.
  • Excellent communication and interpersonal skills.
  • Insurance producer license (Property & Casualty) required within 60 days of hire.
  • Bilingual (English/Spanish) a plus depending on region.
  • Ability to travel locally between assigned offices multiple times per week.

Region 4:

3325 W North Ave. Chicago, IL 60647

2418 N Cicero Ave. Chicago, IL 60639 (Home)

6001 W Belmont Ave. Chicago, IL 60634

2523 W Lake St. Melrose Park, IL 60160

4837 N Kedzie Ave. Chicago, IL 60625

Posted 2026-06-08

Recommended Jobs

Quick Lane Service Advisor

Sutton Ford
Matteson, IL

Job Description Job Description     Quick Lane Service Advisor at Sutton Ford Position Summary Sutton Ford is seeking a motivated and customer-focused Quick Lane Service Advisor to join our…

View Details
Posted 2026-06-25

Travel Coronary Care Unit Registered Nurse - $2,105 per week

Focus Staff
Rockford, IL

Focus Staff is seeking a travel nurse RN CCU - Coronary Care for a travel nursing job in Rockford, Illinois. Job Description & Requirements ~ Specialty: CCU - Coronary Care ~ Discipline: RN …

View Details
Posted 2026-07-24

Vice President, Fire Equipment Division

W. S. Darley & Co.
Itasca, IL

Description W.S. Darley & Co is seeking a Vice President for our Fire Equipment Division to join our Team!   The Vice President, Fire Equipment provides strategic leadership, sales leadership an…

View Details
Posted 2026-06-25

Service Delivery Manager

Virtucom, Inc.
Naperville, IL

Job Description Job Description Description:Company Overview: The technology and support needs of school districts have evolved dramatically in recent years. Thriving in today's fast-paced worl…

View Details
Posted 2026-07-17

Travel CVOR RN - $3,046 per week

American Traveler Staffing Professionals
Urbana, IL

American Traveler is seeking a travel nurse RN CVOR for a travel nursing job in Urbana, Illinois. Job Description & Requirements ~ Specialty: CVOR ~ Discipline: RN ~ Start Date: 08/10/2026…

View Details
Posted 2026-07-24

Inclusion Support Advocate ( Paraprofessional)

ASO - ADA S. MCKINLEY COMM SRVCS, INC.
Chicago, IL

Job Description Job Description Program and Roles Summary: Under the supervision of the Health/Disability Coordination, provides instructional support services to the classroom teachers with a s…

View Details
Posted 2026-04-17

Travel Emergency Room Registered Nurse - $2,182 per week

American Traveler Staffing Professionals
Maryville, IL

American Traveler is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Maryville, Illinois. Job Description & Requirements ~ Specialty: ED - Emergency Department …

View Details
Posted 2026-07-24

Preschool Lead Teacher

THE GREEN BEAN LLC
Chicago, IL

Job Description Job Description The Green Bean Day School & Nursery is a nurturing, eco-friendly environment for children aged six-weeks to six-years old. Family owned and operated since 2009, we…

View Details
Posted 2026-07-05

Resident Assistant

Housing Forward
Oak Park, IL

Job Description Job Description Description: The Resident Assistant is responsible for the overall safety and well-being of clients in Interim Housing and building security. The Resident Assista…

View Details
Posted 2026-07-17

Senior Cost Analyst

Provisur Technologies
Mokena, IL

Description Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to customers around the …

View Details
Posted 2026-07-23