Account Manager
LG Ad Solutions is a global leader in connected TV (CTV) and cross-screen advertising. We pride ourselves on delivering state-of-the-art advertising solutions that integrate seamlessly with today's ever-evolving digital media landscape.
The Opportunity The Account Manager oversees the development of their accounts and builds relationships with existing clients. They provide consultative solutions that maximize value and results for the client, and growth for our company. Through strategic planning, they help scale existing accounts, assist in new business, and ensure seamless and continuous support/guidance that delivers as expected. This position includes evaluating processes for efficiency, products for performance, and growing accounts to scale the business. Responsibilities- Provide strategic and proactive support. Develop accounts based on insights, client objectives/KPIs and LG Ad Solutions’ product suite and capabilities.
- Demonstrate a solid understanding of our client’s business and provide optimization and incremental ideas, with a story to tell.
- Partner with Sales, Operations, and Product to collaborate on overall client strategy.
- Lead post-sale client communication and campaign excellence, ensuring exceptional service and troubleshooting.
- Manage overall account and campaign flow, ensuring campaigns, reports, and projects are functioning properly.
- Proactively monitor key performance indicators such as revenue delivery and client objective, and works with teams to optimize accordingly.
- Collaborate with internal teams to improve capabilities, tools, and processes for efficiencies and understanding of the larger financial picture.
- Maintain strong knowledge of products and technical capabilities and can communicate in a client facing manner.
- Educate and consult clients/internal teams on best practices and provoking thoughtful initiatives.
- 3+ years of experience managing media initiatives, creating relationships, achieving incremental, strategic planning and insightful story telling
- Existing knowledge of digital media, performance advertising, advanced insights, and measurement. CTV experience a plus
- Idea-driven; create and improve strategies and processes
- Ability to see the “big picture”, identify key issues, and provide proactive, tactical and strategic recommendations
- Experience leveraging platforms and tools like Salesforce, Asana, and Excel
- Detail-oriented and diligent work ethic with excellent organizational, project/time management, and problem-solving skills
- Communicates efficiently, skillfully, and tactfully via written, verbal, and presentations
- Analytical thinker, digests data to make conclusions and recommendations
- Strong cross-functional team player
- Ability to excel in a highly dynamic, fast-moving and growing environment that requires advanced learning and flexible thinking
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