Dispatch Coordinator 2nd Shift
Job Description
Job Description
Salary: $45,000-$60,000/yr
Dispatch Coordinator 2nd Shift
Do you prefer a later shift that gives you your mornings and afternoons free? Join CWF Restoration, a fast-growing, industry-leading company where your energy, empathy, and quick thinking can shine during the crucial after-hours period.
Were looking for a Dispatch Coordinatorwho is passionate about helping people, even after regular business hours. Youll be the voice of calm and coordination during urgent restoration situations making a real difference when it matters most.
What Youll Do:
- Be the first point of contact for evening customer calls, providing reassurance and professional assistance
- Use our state-of-the-art internal systems to prioritize customer needs and keep operations flowing
- Dispatch our expert field teams with speed and accuracy to ensure timely response
- Communicate with customers clearly and compassionately
- Follow up on open cases via email and phone to ensure customer satisfaction
What Were Looking For:
- Someone who thrives in a high-energy, fast-paced environment
- A self-starter who enjoys working independently and with purpose in the evening
- Excellent organizational and multitasking skills
- Confident communicator, both over the phone and in writing
- Strong computer literacy and attention to detail
Why Youll Love It Here:
- Work a steady 4 PM 12 AMshift remotely ( outside of training )
- Competitive salary ($45K$60K)
- Comprehensive benefits package: medical, dental, vision, and 401(k)
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