Lawn Care Field Customer Service and Sales Specialist

Responsive recruiter

Benefits:

• 401(k) matching
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)

Job Title

Field Service & Sales Technician (Seasonal Full-Time)

Job Description

Lawn Doctor of Northeast IL and Southeast WI is seeking an experienced Field Service & Sales Technician to support service calls, new customer lawn evaluations, and in-field sales opportunities. This seasonal, full-time role is ideal for a lawn care professional who enjoys problem-solving, working directly with customers, and being accountable for results.

Key Responsibilities

• Own field-level service excellence by professionally handling service calls and customer concerns
• Diagnose turf, weed, insect, and disease issues and implement appropriate treatments or solutions
• Conduct new customer lawn evaluations and provide accurate recommendations and estimates
• Identify, recommend, and sell additional services based on lawn conditions and customer needs
• Deliver a consistently positive customer experience that supports retention and company reputation
• Apply products safely and in compliance with company standards and state regulations
• Work Saturdays during peak season as required

Qualifications

• Prior lawn care experience required (fertilization, weed control, turf health, and seeding)
• Strong customer service and communication skills
• Sales experience helpful but not required
• Ability to confidently diagnose lawn issues and explain solutions to customers
• Ability to work independently and represent the company professionally
• Valid driver’s license and acceptable driving record
• Illinois and/or Wisconsin Department of Agriculture applicator license preferred
• Must be able to obtain and maintain required IL and/or WI applicator licensing if not currently licensed (company assistance provided)

Pay & Benefits

• Starting pay: $20.00 per hour
• Commission opportunities on sold services and upgrades
• Paid training and support for licensing and ongoing development
• Seasonal full-time hours with consistent scheduling
• Opportunity for repeat seasonal employment and growth
• Health insurance
• Paid time off

Schedule

• Seasonal, full-time
• Saturdays required during peak season

About Us

Lawn Doctor of Northeast IL and Southeast WI has proudly served our community for over 24 years , growing from a one-man operation in 2002 to a dedicated team of 25 professionals . As a fast-growing company with a strong family-business culture, we are committed to our purpose: “To make people proud of their community.”

Our niche is providing green, healthy, and weed-free lawns , and we hold ourselves to the highest standards through our core values: Integrity, Consistency, Ambition, Respectfulness, and Protecting Our Reputation.

Why Join Lawn Doctor?

• Established, values-driven company with strong community roots
• Clear expectations, accountability, and support
• Opportunity to make a visible impact for customers
• Performance-based earning potential

Compensation: $20.00 per hour