A3 Surety Project Manager

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We are seeking a dynamic and forward-thinking Surety Systems Project Manager to transform our surety operations function through the strategic use of technology and process innovation. This role is pivotal in analyzing current operations, identifying areas for improvement, and collaborating with cross-functional teams to implement impactful solutions. The ideal candidate will serve as a bridge between business units, IT, and external partners, ensuring that technology efforts align with business goals. This position reports to IT leadership and works closely with both internal stakeholders and surety carrier partners to enhance the value proposition of our technology platforms and ensure systems are delivering value to business units in the field

We’re looking for someone who:

• Is energized by the opportunity to transform surety operations through innovative software solutions.
• Thinks creatively and strategically while remaining grounded in practical execution.
• Is a motivated, organized, and experienced power user of surety platforms and common business applications.

Key Responsibilities:

• Lead Project Management efforts around integration of surety systems with new business units or existing business units not leveraging our optimal tech stack.
• Manage and prioritize support and development tickets.
• Document business and technical requirements for software development teams.
• Collaborate with business teams to understand needs and gather feedback.
• Analyze and document system or process defects, and propose actionable solutions.
• Conduct training sessions for business users on new software features and updates.
• Partner with IT to organize development work, facilitate communication, and track progress.
• Contribute to the design of new software platforms, features, and operational processes.
• Prepare and deliver project updates, system change communications, and process documentation.
• Help prioritize development work based on business needs and strategic goals.
• Lead daily stand-up meetings with the IT team and assist in managing project workflows.
• Provide technical support and subject matter expertise to business teams.
• Participate in the evaluation and selection of third-party tools, software, and vendors.

Requirements:

• Advanced technical proficiency and mastery of common business applications.
• Deep experience with surety bond software platforms.
• Strong written and verbal communication skills.
• Highly organized with excellent attention to detail.
• Minimum of 5 years of experience in the surety industry.
• Creative and forward-thinking, with the ability to design and suggest process improvements.
• Expert-level understanding of the bond life cycle.

• Familiarity with the Software Development Life Cycle (SDLC).
• 10+ years of experience in the surety industry.
• Project management experience.
• Bachelor’s degree or higher.
• Leadership experience in cross-functional or technical teams.
• Advanced surety expertise, including underwriting, bond execution, and commercial surety nuances.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.