Retirement Benefits Supervisor

Description We have an exciting opportunity for a Benefits Retirement Supervisor. THis roles provides leadership and operational oversight for the Retirement team supporting both Defined Benefit (DB) and Defined Contribution (DC) plans. This role ensures the accuracy and timeliness of retirement plan processing, supports representatives with escalated issues, and maintains strong relationships with vendors and participating employers. The Supervisor also plays a key role in staff development, performance management, and continuous process improvement within the Retirement Department. This position works 3 days in the office and 2 days remote. Benefits include: health, dental, vision, pension, 403b, and PTO. Salary $70k-$85k Recruiter: Connie Stathopoulos Key Responsibilities + Supervise, train, and coach Retirement Representatives to ensure performance goals and service standards are achieved. + Oversee daily operations for DB and DC plan administration, including benefit calculations, enrollments, contribution processing, and participant communications. + Review and certify final benefit calculations to ensure accuracy and compliance. + Resolve escalated participant and employer inquiries and coordinate with Plan Consultants and Coordinators as needed. + Manage relationships with vendors such as Milliman, Northern Trust, Fidelity, and CBS IT to ensure timely resolution of service issues. + Monitor contribution reconciliations, benefit processing timelines, and key DC projects such as payroll integrations, adoption agreements, and plan conversions. + Identify and implement process improvements that enhance operational efficiency and participant experience. Requirements Qualifications + College degree preferred. + Minimum 5 years of experience in defined benefit or defined contribution plan administration (church plan experience a plus). + At least 3 years of experience in a supervisory or team lead capacity. + Strong knowledge of 403(b) and/or 401(k) plan operations preferred. + Excellent leadership, coaching, and communication skills. + Proficiency in Microsoft Word and Excel; experience with retirement administration systems preferred. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .