Underwriting Quality Specialist I

Zurich North America (ZNA) is hiring an Underwriting Quality Specialist I to join our Zurich E&S team! The Quality Analyst is a new position reporting to the Head of Product Management, E&S that will support the implementation and ongoing administration of Zurich E&S’ Underwriting Quality Assurance program. The role can be based at one of the primary office locations of the E&S business unit: Schaumburg, IL, New York, NY or Atlanta, GA and the position will provide you the flexibility to work on a hybrid basis. You will partner with your manager to set a flexible work schedule that supports you and our E&S team members.

Zurich E&S is dedicated 100% to a wholesale distribution model and a product and technology strategy designed to make Zurich a market leader in E&S as measured by gross written premium, profitability, and employee satisfaction!

Our Underwriting Quality Specialist will be responsible for:

• Providing assurance that the underwriting business operates effectively, and in accordance with agreed rules and frameworks.
• Leading quality support activities including creating maintaining quality surveys, supporting quality reviews and audits.
• Contributing to the on-going development, implementation, and maintenance of governance tools and quality control processes.
• Tracking and following up on actions items from audits, driving accountability and timely resolution.
• Compiling and reporting quality results, extracting and updating authority violation reports and conducting ad hoc reporting.
• Analyzing quality trends and recommending actions.
• Maintaining and continuously improving quality procedures to drive operational excellence.
• Collaborating with Market Facing and Technical Underwriting using local knowledge and expertise.
• Participating in quality reviews and audits, where appropriate.
• Contributing to business compliance with regulatory compliance.

Basic Requirements:

• Bachelor’s Degree and 2 or more years of experience in the Quality Assurance area OR
• High School Diploma or Equivalent and 4 or more years of experience in the Quality Assurance area AND
• Knowledge of underwriting philosophy and techniques, risk selection, rating, and pricing concepts
• Knowledge of underwriting procedures, and policy terms and conditions

Preferred Qualifications:

• Strong analytical, reporting, and problem-solving skills
• Strong verbal and written communication skills
• Property and casualty insurance experience in underwriting and/or operations

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $48,600.00 - $79,500.00, with short-term incentive bonus eligibility set at 10%.

As an insurance company, Zurich is subject to 18 U.S. Code

• 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Atlanta, AM - New York

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

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