Director of Donor Engagement (Major Gifts)

Loaves & Fishes Community Services
Naperville, IL

The Director of Donor Engagement (Major Gift) is a member of the Advancement Team responsible for building and stewarding meaningful relationships with individual donors whose generosity fuels the mission of Loaves & Fishes Community Services. This role manages a portfolio of major gift donors and prospects, focusing on personalized engagement, thoughtful stewardship, and strategic cultivation that leads to increased philanthropic investment.

The Director of Donor Engagement works collaboratively with Advancement leadership, program staff, and volunteers to connect donor interests with organizational priorities and impact. This position reports to the Senior Director of Donor & Corporate Engagement.

Responsibilities:

Donor Relationship Management

· Manage a portfolio of individual major gift donors and prospects through intentional, personalized engagement strategies

· Develop and implement customized cultivation, solicitation, and stewardship plans aligned with donor interests and organizational priorities

· Conduct face-to-face, virtual, and phone meetings to build long-term, trust-based relationships

· Partner with donors to align their philanthropic goals with the mission and impact of Loaves & Fishes

Fundraising & Revenue Generation

· Secure significant individual contributions in support of annual and strategic funding priorities

· Track progress toward individual and portfolio revenue goals

Stewardship & Donor Experience

· Ensure timely, meaningful donor acknowledgements and ongoing impact reporting

· Create exceptional donor experiences through site visits, briefings, and personalized communications

  • Support donor retention and increased giving through consistent and thoughtful engagement

Collaboration & Reporting

· Work closely with Advancement, Marketing, and Program teams to align messaging and donor outreach

· Maintain accurate and up-to-date donor records, engagement strategies, and activity notes in the donor database (DonorPerfect)

· Generate reports and analysis related to donor engagement and portfolio performance

· Other duties as assigned

Job Requirements:

· Bachelor’s degree in a related field preferred

· Seasoned professional with 5+ years of experience soliciting major gifts, donor engagement, and relationship management

· Demonstrated success managing donor portfolios and securing significant individual gifts

· Strong interpersonal, communication, and presentation skills

· Ability to manage confidential information with discretion

· Experience using donor databases/CRMs (DonorPerfect preferred)

· Availability to attend occasional evening or weekend events and local travel as needed

· Passion for the mission of Loaves & Fishes Community Services

Compensation & Schedule:

Compensation – Commensurate with skills and experience, starting at $75,000; comprehensive benefits package is offered
Schedule – Full-time role with an in-office schedule as the standard. We offer a hybrid option of one remote day per week, with flexibility based on organizational needs.

To Apply:

Send cover letter and resume to Jillian Langer, Director of Human Resources at
[email protected]

Loaves & Fishes Community Services is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants protected by law are encouraged to apply.

Pay: $75,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Posted 2026-03-18

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