Sales Assistant (Lincolnshire)

Job Title: Sales Assistant

Location (city, state): Vernon Hills, IL

Industry: Manufacturing

Pay: $50000 - $55000 based on experience

Benefits: PTO, Holidays, 401K, Health and Dental insurance

About Our Client:

Addison Group is partnering with a leading company in the manufacturing industry to hire a Sales Assistant. This opportunity offers a dynamic, team-oriented environment for candidates looking to grow their inside sales and customer service skills.

Job Description:

The Sales Assistant will support the sales team by processing customer orders, managing account information, coordinating shipments, and providing exceptional service to customers and internal partners. This role plays a key part in ensuring timely and accurate order management and sales operations support.

Key Responsibilities:

• Process customer orders from entry to billing, coordinating with internal and external teams.
• Track and monitor order progress, expediting as needed to meet delivery schedules.
• Create and manage invoices and shipping documentation, especially for international orders.
• Maintain and update customer pricing, material files, and supplier portal data.
• Prepare sales reports, forecasting documents, and margin tracking reports for sales leadership.
• Assist in managing onsite and offsite inventory programs, ensuring accurate records.
• Communicate with customers and internal teams via phone and email regarding order status and inquiries.
• Support account receivable efforts by helping resolve billing discrepancies.
• Maintain spreadsheets, compile data, and assist in documentation of processes.
• Provide general administrative and clerical support to the sales and logistics teams.

Qualifications:

• Between 2-3 years of inside sales, customer service, or account management experience
• Distribution or manufacturing industry experience is a major plus.
• High school diploma required; some college coursework or Associate's degree preferred.
• Strong proficiency in Excel (VLOOKUP, Pivot Tables) and Microsoft Office/Google Suite.
• Experience with SAP or similar ERP systems required
• Excellent communication skills, attention to detail, and organizational ability.
• Comfortable making outbound calls to customers and coordinating across teams.

Additional Details:

• This role offers strong work/life balance
• Training will be provided; looking for candidates with a willingness to learn and adapt.
• A strong, friendly personality and a detail-oriented approach are key to success.

Perks:

• Opportunity for growth within a stable, well-established company.
• Collaborative team environment with supportive leadership.
• Hybrid and flexible work options may be available after initial training.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.