Restaurant General Manager

Southern Chicago Restaurant is seeking a highly capable, hospitality-driven General Manager to lead daily operations at one of Chicago’s growing dining destinations.

We are looking for a strong leader who understands elevated hospitality, team accountability, guest experience, financial oversight, and high-volume restaurant operations. The ideal candidate can balance professionalism and warmth while maintaining standards across service, staffing, culture, and execution.

This is a hands-on leadership role. The General Manager will work closely with ownership and department leaders to ensure operational excellence across all areas of the restaurant.

Responsibilities

• Oversee all day-to-day restaurant operations
• Lead, coach, and develop FOH and BOH management teams
• Maintain exceptional guest experience standards
• Monitor labor, scheduling, payroll, and staffing needs
• Oversee hiring, onboarding, and disciplinary processes
• Ensure compliance with health, safety, liquor, and labor regulations
• Manage service flow and operational efficiency during peak periods
• Address guest concerns and resolve escalated situations professionally
• Collaborate with ownership on operational strategy and growth
• Maintain accountability, professionalism, and culture throughout the organization
• Ensure consistency in service standards, cleanliness, presentation, and staff conduct
• Assist with vendor relationships, ordering oversight, and inventory controls
• Monitor reporting, cash handling, and financial performance metrics

Qualifications

• 3+ years of restaurant management experience in a leadership role
• Strong understanding of high-volume hospitality operations
• Excellent leadership and communication skills
• Experience managing staff accountability and performance
• Ability to remain calm and decisive in fast-paced environments
• Strong organizational and problem-solving abilities
• Experience with Toast POS, scheduling platforms, and payroll systems preferred
• Flexible availability including nights, weekends, and holidays
• Professional appearance and demeanor required

Preferred Qualities

• Strong floor presence
• Hospitality-first mindset
• High emotional intelligence
• Ability to lead with both accountability and respect
• Experience building team culture and improving operational systems
• Comfort handling difficult conversations and high-pressure situations

Compensation

Competitive salary based on experience, plus performance incentives and growth opportunities.

To Apply

Please submit:

• Resume
• Brief introduction
• Relevant management experience
• Availability

We are building a team centered on professionalism, accountability, hospitality, and elevated guest experiences. If you thrive in fast-paced environments and know how to lead strong teams with clarity and consistency, we would love to hear from you.