Domestic Customer Tracking Agent I

Ready to take the wheel on a fast-moving logistics team? LaSalle Network has partnered with a logistics company, that is looking for a Domestic Customer Tracking Agent who’s sharp, reliable and thrives in a high-energy environment. You’ll be the go-to for shipment tracking and proactive communication, ensuring nothing slips through the cracks. This is a great opportunity for someone who loves problem-solving and keeping things on track.

Domestic Customer Tracking Agent I Responsibilities:

• Track and monitor shipment movements from start to finish
• Keep shipment records accurate and up to date with comprehensive notes
• Communicate delays or issues to the right teams—fast
• Work hand-in-hand with field offices, agents, and carrier networks
• Jump in to resolve service disruptions with urgency and care
• Manage incoming calls and emails with professionalism
• Build and maintain trust with external partners

Domestic Customer Tracking Agent I Requirements:

• Strong attention to detail and ability to manage multiple tasks
• Excellent written and verbal communication skills
• Ability to stay calm under pressure and meet tight deadlines
• Previous experience in freight or logistics is a big plus
• Tech-savvy and comfortable with shipment tracking systems

Key Details:

• Compensation: $18-$20/HR
• Benefits offered: Medical, Dental, Vision
• Location: Palatine IL
• Hours: Monday–Friday, 8 a.m.–5 p.m.

Want to build a career in logistics with a team that’s growing fast and values hustle? Join us and be the critical connection that keeps our freight—and our reputation—moving forward.

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LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided.