Global Benefits Specialist
You will make a meaningful impact by helping employees access and understand our global benefits, which support their well—being physically, financially, and emotionally. As a key member of the People Operations team, you will own and optimize our employee benefits programs, ensuring they are competitive, compliant, and aligned with employee needs. Your work will enhance the employee experience, strengthen engagement, and help foster a culture where people feel valued and supported. iM Responsible For…
- Managing day-to-day operations of employee benefits programs, including healthcare, dental, vision, wellness, life insurance, disability, and retirement/pension plans.
- Leading the day-to-day tasks of the Global Benefits Administrator, acting as a coach and mentor in their professional development.
- Collaborating with the global People Ops team on management of leave of absences and medical accommodations.
- Serving as an escalation for employee benefits inquiries, providing precise, timely, and empathetic support.
- Partnering with local People Ops Coordinators on global benefits administration.
- Partnering and collaborating with global Payroll on items such as leave of absence, benefits enrollment, fringe benefit reporting, etc.
- Coordinating global benefits renewals and open enrollments, including communications, system setup, and vendor collaboration.
- Partnering with vendors and brokers to ensure high-quality service, competitive pricing, and smooth program administration.
- Ensuring compliance with all applicable local and international regulations (e.g., ACA, ERISA, HIPAA).
- Guiding benefits onboarding and offboarding processes, including new hire enrollments and US COBRA administration.
- Managing the maintenance of accurate benefits records and data in the HRIS and ensuring system integrity.
- Leading benefits audits, reporting, and analysis to identify trends and areas for improvement.
- Collaborating with the People team to create educational materials and initiatives that improve employee understanding and utilization of benefits.
- 3–5 years of experience in employee benefits management, ideally in a multi-state or global organization.
- Strong working knowledge of US benefit regulations and compliance requirements (e.g., ACA, ERISA, HIPAA, COBRA). Knowledge of global benefits programs would be advantageous.
- Experience working with HRIS and benefits systems (e.g., Dayforce, ADP, Workday, or similar).
- Excellent communication and interpersonal skills, with a service-oriented mindset.
- High attention to detail and ability to manage multiple deadlines effectively.
- Strong organizational and problem-solving skills.
- Ability to handle sensitive information with discretion and professionalism.
- Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
- Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
- Own my career path with our internal development framework. Ask us more about this!
- Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
- Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
- Enjoy flexible work hours that empower me to balance personal time with professional commitments.
- Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
- Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
- Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
- Rewarding me with an annual performance-based bonus.
- Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
- Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
- Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
- Having multiple company wellness days each year to prioritize mental health and well-being.
- Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.
At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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