Field Support Technician
IDR is seeking a Field Support Technician to join an organization with a focus on manufacturing support in Downers Grove, IL. This role involves providing technical assistance across multiple company sites, primarily in the Midwest, with travel required to support end-user hardware and manufacturing systems.
Position Overview for the Field Support Technician:
- Provide hands-on, on-site technical support for desktop and laptop computers, manufacturing systems, networking devices, security systems, and telecommunications across company locations.
- Serve as an escalation resource for the Service Desk, troubleshooting hardware, software, and connectivity issues.
- Support manufacturing and operational technology environments, including SAP workstations, barcode scanners, badge and access systems, and camera systems.
- Install, configure, move, add, and replace end-user equipment and supporting infrastructure.
- Assist with server and data closet activities, including equipment installs and basic troubleshooting.
Requirements for the Field Support Technician:
- 2 to 5 years of experience in a technical support or end-user computing role.
- Strong knowledge of Microsoft Windows operating systems and enterprise productivity tools.
- Experience supporting manufacturing or operational technology environments preferred.
- Ability to travel overnight, primarily within the Midwest, including Ohio.
- Reliable transportation to support travel between company locations.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Recommended Jobs
MS Translator/Interpreter, 26-27 SY
Qualifications: Minimum Education/Certification: ~ High school diploma or equivalent; three years work experience, associate or bachelor's degree preferred Responsibilities Include but is n…
Award Setup Analyst II - Basic & Trans. Science Ops - Full-time
Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Basic & Trans. Science Ops Work Type: Full Time (Total FTE between…
Associate Director of Paid Media (Search & Social)
LaSalle Network has partnered with a Digital Marketing Agency in their search for an Associate Director of Paid Media (Search & Social), here in downtown Chicago. We are seeking a strategic and…
Staff Accountant
Job Description Job Description Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, w…
GM Warranty Administrator
Job Description Job Description Tired of not feeling appreciated and compensated for your efforts? We have an immediate opening for an experienced Warranty Administrator let's talk!!! Wickstro…
CNC Programmer - Aerospace Manufacturing - Direct Hire
TekPro is working with a leading precision manufacturing company in the Downers Grove area to hire an experienced CNC Programmer. This is a full-time, direct hire opportunity with a stable and well-e…
JUVENILE JUSTICE YOUTH & FAMILY SPECIALIST SUPERVISOR
Job Requisition ID: 53923 Opening Date: 04/03/2026 Closing Date: 04/17/2026 11:59 pm Agency: Department of Juvenile Justice Class Title: JUV JUSTICE YTH & FAM SPEC SPVSR (21995) Skill…
US Corporates - Credit Analyst, Associate Director - Energy and Natural Resources - Chicago
At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to h…
Sales Manager
With almost 60 years in business we are a national leader in water treatment. We offer solutions in the areas of boilers, cooling, wastewater, glycol and new construction. We are looking for a busine…
Barback - Chicago
DineAmic Hospitality is seeking Barbacks to support our bartenders and help ensure guests receive prompt and seamless drink service by maintaining clean, organized, and adequately stocked wells. Ca…