Corporate accounts manager
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. As a Corporate Accounts Manager (CAM), you are the primary customer-facing contact for your assigned Leica Biosystems (LBS), large and/or complex clients. You identify, build, maintain, and expand relationships with strategically targeted customers, aligning their buying criteria across Leica’s full anatomic pathology (AP) solutions portfolio. For your assigned named corporate customers, you are responsible for achieving and exceeding sales and profit quotas, as well as meeting assigned strategic account objectives. You champion the entire LBS portfolio of products and services for your customers, lead the customer account planning cycle, and ensure that their needs and expectations are met by the company. In this role, you are supported locally by Immunohistochemistry and Core Histology specialists, who collaborate with you to facilitate technical discussions throughout the selling process. This role is a remote based position where you will play a critical role in advancing our commercial objectives for the specific product line. In this role, you will have the opportunity to:- Sales and Profit Achievement: Accountable for achieving and exceeding total sales and profit within targeted customers across the entirety of the LBS product portfolio. To contribute to driving the commercial success of the North American sales organization. Maximize the potential of the current business through aggressive, innovative, and solution-based growth. Achieve monthly, quarterly, annual sales and profit goals. Develop, maintain, and execute an Enterprise Account Strategy for targeted and assigned accounts.
- Complex Customer Relationship Development: Identify, develop, and maintain high-value professional relationships with key decision-makers at multiple levels with the target clients – Executives (C-Suite), health system leadership, reference laboratory leadership, GPO Leadership, anatomic pathology leaders, oncology service line leadership, customer coaches, sourcing partners, and technical buyers. Develop and present customer business proposals to meet the needs of strategically complex scenarios. Gain wide and deep penetration with the most senior client decision makers.
- Internal Stakeholder Collaboration: Coordinate the involvement and collaboration of company personnel, including field sales specialists assigned to the CAM designated accounts, Marketing, Executive Health System Executives, Customer Service, Commercial Operations, and other support teams in order to meet and exceed account performance objectives and customers’ expectations and objectives. Understand and share evolving Corporate Account and Healthcare reform-related trends with the commercial leadership team to identify strategic pathways and the development of new opportunities and strengthen customer partnerships.
- Strategic and Enterprise Account Management: Develop, lead, and execute a framework and process to proactively lead a joint internal strategic account planning process that develops mutual performance action plans, market share objectives, financial targets, and critical milestones for a quarterly, annual, and three-to-five-year horizon for targeted customers. Ensure assigned accounts are accurately and comprehensively profiled and leverage the portfolio value proposition to achieve and exceed business targets. Collaboratively develop account plans to maximize the field sales team impact, build a robust and sustainable funnel, and accelerate the sales cycle. Use account planning to organize actions and enable successful progression and acceleration of the sales and relationship development process.
- Active Listening Expertise: Proactively assesses, clarifies, and validates customer needs on an on-going basis. Leads solution development efforts that best address customer needs, while coordinating and collaborating the involvement of all necessary company personnel. Brand Ambassador – Drives “total Histology” as well as Danaher cross Op Co initiatives. Represents and sells the entire LBS portfolio to all stakeholders, acting as the brand ambassador to the client. Reflects LBS and DHR core values in all actions.
- BA/BS Degree or equivalent work experience. Experience/ Skills: Minimum of 10 years demonstrated success of complex healthcare and laboratory diagnostics sales experience.
- Minimum of 5 years of successful experience engaging C-Level and Executive decision-makers in driving significant growth for complex enterprise accounts.
- Demonstrated success in developing and maintaining key stakeholder relationships in clinical, operational, and financial healthcare and laboratory workstreams.
- Solution based selling/presentation skills, executive relationship and key stakeholder building, negotiating, closing and account management skills.
- Ability to analyze situations, solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
- Ability to travel 75-90% - Ability to travel overnight for customer account coverage (if applicable) and/or for company meetings, trade shows, medical conferences, and training. Extensive travel required within the assigned customer geography.
- Valid driver’s license with an acceptable driving record.
- MBA preferred
- Sales experience (Minimum 5 years) within Corporate / Strategic / National Accounts in medical / healthcare sectors. (Clinical or Research). Molecular, Anatomic Pathology, NGS, Diagnostic Imaging, Oncology, and Precision Medicine are ideal.
- Deep knowledge, established relationships with key stakeholders, and documented business success at Integrated Delivery Networks, National Reference Labs, Federal Government, Distribution and Group Purchasing Organizations.
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