District Sales Manager
Summary
The District Sales Manager (DSM) plays a crucial role in driving sales and fostering relationships across our diverse product line, which includes service bays, parts rooms, industrial sectors, educational institutions, and GSA. This position involves cultivating and sustaining strong connections with distributors, OEM customers, and sales partners. The DSM will work closely with sales associates (RMs & AMs) and internal program coordinators to achieve sales objectives. Effective communication skills are essential, including proficiency in phone interactions, written correspondence, and CRM systems, to ensure seamless coordination and successful sales outcomes.
Duties and Responsibilities
· Drive Sales & Business Development: Actively engage with existing clients to enhance sales and identify opportunities for new business growth. Collaborate closely with Regional Managers (RMs), distributors, and industrial Account Managers (AMs) to expand their market presence and achieve sales targets.
· Quota Management: Monitor and manage the district sales quota on a monthly, quarterly, and annual basis to ensure alignment with established goals and objectives.
· Team Collaboration: Participate in all Build-A-Bay (BAB) team meetings and project hand-off sessions to guarantee quality standards and product accuracy. Engage in weekly project scrubs to track progress and address any issues promptly.
· Product Knowledge & Coordination: Maintain comprehensive knowledge of the full BAB product line, including understanding how all product components integrate. Oversee project layouts and collaborate with third-party CAD designers to ensure accurate project drawings.
· Quote Creation & Accuracy: Generate precise quotes in Salesforce based on CAD drawings. Thoroughly review and scrub all quotes for accuracy before presenting them to clients.
· Client Interaction & Support: Attend client meetings to provide expert product design advice and support to field sales teams and distributors. Offer product suggestions and innovative solutions to drive sales and meet customer needs.
· Project Oversight: Review and validate CAD drawings prepared for field RMs and other stakeholders. Ensure all projects are on track, meeting timelines, and adhering to company standards.
· Internal Collaboration: Connect with internal customers, including OEM partners and industrial sectors, to identify and pursue growth opportunities. Consult on best practices and contribute fresh design ideas to enhance client approaches.
· Compliance & Process Management: Ensure compliance with Sarbanes-Oxley controls for all transactions, documentation, and processes. Participate in company’sValue-Added Creation Process (RCI) to improve customer interactions and satisfaction.
· Installer/Distributor Coordination & Training: Schedule and supervise all BAB installers, ensuring alignment with company's standards. Assist in evaluating and training new installers/distributors and visit with legacy installers/distributors to promote best practices. Address and resolve any installation issues effectively.
· Claims & Issues Management: Evaluate warranty, discrepancy, and freight issues for validity. Enter and track all claims in Salesforce to ensure proper resolution.
Job Qualifications
· Experience: 3-5 years of relevant sales or account management experience, preferably in Industrial/Automotive shelving, mezzanines, and mobile aisles within an automotive dealership and industrial field.
· Technical Proficiency: Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint. Experience with AutoCAD or similar design software is highly desirable.
· Relationship Building: Demonstrated ability to cultivate and maintain strong relationships with both internal and external customers, fostering trust and collaboration.
· Confidentiality & Professionalism: Proven track record of maintaining confidentiality and professionalism in all interactions and documentation.
· Project Management: Skilled in managing multiple projects simultaneously with strong organizational abilities, including handling revisions and updates efficiently.
· Team Collaboration: Ability to work effectively in a team environment, contributing positively to team dynamics and supporting collective goals.
· Communication Skills: Exceptional written and verbal communication skills, with the ability to articulate complex information clearly and persuasively.
· Organizational Skills: Excellent organizational skills with attention to detail, ensuring all tasks and projects are executed with precision.
· Educational Background: Undergraduate degree required or equivalent practical experience demonstrating a similar level of knowledge and expertise.
· Motivation & Drive: Self-motivated with a strong drive to achieve and exceed sales targets, demonstrating a proactive and results-oriented approach.
· Travel: Willingness to travel as required to meet with clients, attend meetings, and oversee project implementations.
· Flexibility: This job description is intended to provide a general overview of the role. Management reserves the right to modify, add, or remove duties as necessary to meet the evolving needs of the organization.
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