Account manager - USA

As a result of exciting business growth, Amiculum is seeking an ambitious account manager to join our team within one of our publication and scientific communications accounts. This role offers a perfect opportunity for a self-driven individual who will thrive in a fast-paced work environment, manage multiple projects and activities at once, and serve as a key communicator with client and internal teams.

The role

As an account manager, you will play a key role in leading and coordinating day-to-day account activities, and building and maintaining client relationships while ensuring project delivery on time and on budget. Strong organizational skills are critical, including the ability to manage multiple activities / workstreams in parallel, along with a good understanding of key industry compliance standards such as GPP. You will work closely with our internal teams, client and external stakeholders, acting as the primary point of contact, fostering trust and delivering exceptional service.

Key responsibilities

• Collaborate effectively with Editorial, Client Services, Digital and Design colleagues to ensure the smooth running of projects from briefing to delivery by playing a pivotal role in activities such as, but not limited to:

- Developing and maintaining client-related documents and communications, including timelines and tracking documents

- Driving and maintaining comprehensive project status, ensuring all activities are on track, on time and on budget with all relevant teams informed and aware of role, briefs and expectations

- Leading and ensuring appropriate follow up for client and internal meetings for seamless project coordination

• Manage project budgets, including forecasting, invoicing and financial reporting to clients
• Contribute to resource planning and the development of new project proposals
• In collaboration with the account team lead, establish and build positive long-term relationships with client teams, authors/KOLs and internal teams

What you’ll need

• At least 2 years’ experience in a client services role within a healthcare communications agency
• The ability to communicate effortlessly and effectively with both colleagues and clients
• Exceptional project, organizational and financial management skills
• An excellent eye for detail
• Ability to thrive in a fast-paced, deadline-driven environment
• A drive for innovation and an enthusiasm for exploring new ideas and approaches to grow our client accounts

Why Amiculum ?

We’re proud to be a flexible and inclusive employer that provides a supportive working environment. We value creativity and encourage colleagues to offer ideas that further the success of our business.

In return, we offer:

• Remote and hybrid working options as standard
• Continuous learning and professional development opportunities
• Two annual bonus schemes
• 25 days’ vacation allowance (plus nine public holidays)
• Health and life insurance

What’s next?

To apply to this role you must be based in the USA and have the right to work there.

We ask that all applicants supply a CV and covering letter in support of their application, detailing their experience and interest in working at Amiculum.

We are committed to creating an inclusive and diverse workplace. We are dedicated to making reasonable adjustments throughout our recruitment and selection process to accommodate all applicants. If you require any adjustments or have specific needs, please contact Steven from our careers team, who will be more than happy to help.

Amiculum is an independent agency that delivers communications and consultancy services to pharmaceutical, biotechnology and health technology companies across the world. For more information about the Amiculum story, please visit our website or contact a member of our careers team.

Job ID: AMI002