Office Automation Services Manager (SPSA Opt. 3)

Job Requisition ID: 49710

Posting Date: 09/10/2025
Closing Date: 09/23/2025
​Agency:  Department of Innovation and Technology
Class Title:  SENIOR PUBLIC SERVICE ADMINISTR - 40070 
Skill Option:  Management Information System/Data Processing/Telecommunications 
Bilingual Option:  None
Salary: Anticipated Starting Salary: $11,208 - $11,525/month
Job Type: Salaried
Category:  Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  None
Merit Comp Code:  Term Appointment/ Gubernatorial (Management Bill)

****A RESUME IS REQUIRED FOR THIS JOB POSTING****

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Innovation and Technology must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework,and any similar documents created by an academic institution

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Office Automation Services Manager managing and directing the activities of internal and contractual software development staff who are engaged in the analysis, design, development, implementation, and maintenance of state-wide mission critical websites, web applications, and internet applications. In this role you will serve as Project/Functional Manager for large scale requests for website and web application development and as a full line supervisor. In addition, you will participate in top level management and strategy meetings. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link:

Essential Functions

• Subject to management approval, serves as the Office Automation Services Manager for the Department of Innovation & Technology (DoIT) overseeing, managing, and directing the activities of internal and contractual software development staff working in the Enterprise Applications Services Division, Office Automation Services Section.
• Serves as Project/Functional Manager for large scale requests, environments, platforms, products, and applications development and administration.
• Participates in top level management and strategy meetings.
• Serves as a full-line supervisor.
• Keeps abreast of new developments in the Information Technology (IT) field by continuing education through attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in management information systems, data processing, telecommunication or directly related fields.
• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in management information systems, data processing, telecommunications or directly related field in a public or business organization.
• Requires three (3) years of supervisory experience in a public or business information technology organization.

Preferred Qualifications (In Order of Significance)

• Four (4) years of professional experience leading the design, development, implementation, and enhancement of enterprise-wide IT applications and platforms, utilizing System Development Life Cycle (SDLC) methodologies, ensuring performance, security, and accessibility standards are met, including Microsoft 365, Dynamics 365, Power Platform, SharePoint, and Azure DevOps.
• Four (4) years of professional experience leading feasibility studies and systems analysis for IT system conversions and enhancements, including evaluation and reengineering of business processes to align with strategic objectives.
• Four (4) years of professional experience overseeing, administering, configuring, developing, and supporting cloud-based, enterprise-level, environments, platforms, products, and applications, ensuring alignment with organizational goals and technical standards and governance, with preferred experience with Microsoft 365, Microsoft Power Platform, and Microsoft Dynamics 365.
• Three (3) years of professional experience facilitating collaborating among internal teams, vendors, internal/external stakeholders, and cross-agency partners to define technical requirements and drive the successful delivery of IT initiatives, demonstrating strong interpersonal skills to build trust, resolve conflicts, and foster effective working relationships.
• Four (4) years of project management experience leading large-scale IT initiatives, including developing work plans, managing timelines and budgets, assigning tasks, and tracking project deliverables to successful completion.
• Ability to develop and deliver clear, persuasive presentations to technical and non-technical audiences, including executives and cross-functional teams.
• Ability to evaluate administrative or technical programs, analyze performance metrics, and implement effective strategies to improve service delivery or efficiency.

Conditions of Employment

NOTE : Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois
• Requires the ability to pass a position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to travel in performance of duties.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
• Requires adherence to the revolving door restrictions outlined in 5 ILCS 430/5-45. Consequently, employees should be aware that in the event of receiving a non-State employment offer during state employment or within one year immediately following the termination of State employment, they are required to inform the Office of the Executive Inspector General (OEIG) for the Agencies of the Illinois Governor before accepting such non-State employment. Failure to notify the OEIG may result in the imposition of a fine.
• Requires compliance with the provisions outlined in section 4A-101 of the Illinois Governmental Ethics Act, necessitating the occupant of this position to file of a Statement of Economic Interest. Pursuant to the Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.), specific state officials and employees are required to annually submit Statements of Economic Interest to the Office of the Secretary of State, which will be accessible to the public for examination and copying. Employees subject to this requirement must also file a Supplemental Statement of Economic Interest with the Executive Ethics Commission, as specified in Executive Order 15-09. Failure to submit these statements in a timely manner may result in fines and penalties.
• Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.

Work Hours: Monday - Friday 8:30AM - 5:00PM
Work Location: 300 W Jefferson St, Springfield, Illinois, 62702
Agency Contact: Tristan Molumby
Email: [email protected]
Posting Group: Leadership & Management

Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Statement of Economic Interests:

This position is subject to Statement of Economic Interests filing as required by the Illinois Governmental Ethics Act.

Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Innovation and Technology’s discretion.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.