Client Services Representative

Job description:

Job Overview:

We are seeking a Veterinary Receptionist to join our team at Oak Knoll Animal Hospital. As a Veterinary Receptionist, you will be the first point of contact for our clients and their furry companions. Your role will involve providing exceptional customer service, scheduling appointments, and assisting with various administrative tasks. If you have a passion for animals and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

- Greet clients and their pets with a friendly and welcoming demeanor

- Schedule appointments and manage the clinic's calendar

- Answer phone calls and respond to client inquiries

- Check-in patients and update their medical records

- Assist with filing and organizing paperwork

- Process payments and handle financial transactions

- Maintain cleanliness and organization of the reception area

Experience:

To be successful in this role, you should have the following skills and experience:

- Previous experience working as a receptionist or in a customer service role is preferred

- Knowledge of basic veterinary terminology is a plus

- Familiarity with animal handling techniques is beneficial

- Proficiency in using veterinary software systems is an advantage

- Strong communication skills, both verbal and written

- Excellent organizational skills and attention to detail

Please note that this position may require occasional evening or weekend shifts.

If you are passionate about providing exceptional care to animals and their owners, we would love to hear from you. Apply today to join our dedicated team of veterinary professionals.

Job Type: Full-time/Part Time

Base Pay $15-$16 DOE

Benefits: Full Time

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule: Full Time/Part TIme

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental Pay: Full Time/Part Time

• Bonus opportunities.

Ability to Relocate:

• Moline, IL 61265: Relocate before starting work (Required)

Work Location: In person