Microsoft D365 ERP (F&O) AI/Copilot Functional Consultant - Senior Associate

PwC
Chicago, IL
Specialty/Competency: Microsoft
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 60%

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

The Opportunity

As part of the Business Application Consulting team you leverage Dynamics 365 Applications to deliver solutions tailored to client needs. As a Senior Associate you analyze complex problems, mentor others, and uphold professional standards while building meaningful client connections. You engage in client-facing roles, manage project tasks, and contribute to the lifecycle stages of Dynamics 365 solutions, enhancing your technical strengths and personal growth.

Responsibilities

- Utilize Dynamics 365 Applications to craft impactful solutions

- Interpret client needs and provide guidance on D365 business cases

- Oversee project tasks to achieve timely and budget-friendly completion

- Foster meaningful connections with clients while navigating uncertainties

- Mentor team members to uphold elevated standards

- Analyze intricate issues and develop strategic solutions

- Maintain a profound understanding of client requirements

- Achieve delivery of quality solutions

What You Must Have

- Bachelor's Degree

- 4 to 7 years of experience

- Microsoft Dynamics 365 certification

- Demonstrating thorough knowledge and/or a proven record of success leveraging Dynamics 365 Applications (F&O, CE, Project Operations, or others), as well as other Microsoft solution offerings

- Possessing experience with configuration and customization of Microsoft Dynamics 365 products

What Sets You Apart

- One or more certifications within Dynamics 365 applications preferred

- Leading efforts to understand and implement D365 solutions

- Interacting with clients to understand key requirements

- Advising on complex D365 business cases

- Conducting business process analysis and creating process flows

- Developing project plans and managing tasks on time

- Demonstrating abilities as a Microsoft Dynamics 365 Functional Consultant

- Leveraging project management skills to lead engagements

- Providing guidance and feedback to less-experienced staff

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

Learn more about how we work:

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:

#LI-Remote
Posted 2026-01-30

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