Food Service Worker-Full Time

Northwestern Memorial Healthcare
Dekalb, IL

Full time 40 hours/week

Rotating shifts alternating weekends and holidays

The Food Services Worker reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

  • Prepares cold food items and assists in various support activities. 

Responsibilities:

  • Prepares cold food items for patients and cafeteria.
  • Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
  • Complete tray assembly.
  • Ensures food meets all safety and sanitary regulations and completes all required documentation.
  • Data entry using Microsoft Excel.
  • Basic cash handling.
  • Maintains a safe clean neat and orderly cooking area.
  • Ensures all department policies and programs are adhered to.
  • Ensure satisfaction in quality and service using problem resolution skills as necessary.
  • Completes daily position checklists cleaning duties and all required documentation.
  • Completes all mandatory in-service trainings and meets employee health requirements.
  • Completes daily position checklists cleaning duties and all required documentation.        
  • Washes and sanitizes all food service equipment used for patients and cafeteria service.
  • Replaces items to their proper place of storage.
  • Demonstrates ability to exercise independent judgment in times of need.
  • Assist with putting away stock using the FIFO (first in first out) method.
  • Cleans and sanitizes cafeteria service items.
  • Cleans dish machine at end of shift. 
  • Cleans and sanitizers work area.
  • Cleans and sanitizes food service carts.

Qualifications :

Required

  • Excellent customer service and critical thinking skills
  • Must be able to work in a stressful environment and take appropriate action.

Preferred

  • One-year customer service experience
  • Familiar with diet restrictions

Additional Information :

Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position however all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position):  Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. 

Remote Work :

No

Employment Type :

Full-time

Posted 2026-05-08

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