Sr. Product Manager, Guardrails and Growth Systems (Chicago)
This is a remote position, however, the candidate must reside within 30 miles of one of the following locations: Portland ME, Chicago IL, Boston MA, Washington DC, Dallas TX, San Jose CA, Seattle WA, or New York City NY.
WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.
About the team:
The goal of this team is to reimagine, simplify, and transform how WEX operatesfor both our internal teams and our customersby harnessing the full power of data, AI, and automation. Within that vision, the Growth + Guardrails team focuses specifically on the entire credit lifecycle, from application initiation through adjudication, along with the risk strategy that supports our portfolio. Were driven by proactive transformation, ensuring our capabilities are focused, integrated, and outcomes-oriented to support and optimize every stage of the credit lifecycle.
What youll do:
Deliver best in class experiences and enabling capabilities that delight customers and win in the market
Deeply understand the external market and customer needs to define the priorities and inspire the broader team
Build the product roadmap, define users and drive tradeoff decisions
Invent new products and features on the customers behalf
Lead 1-2 scrum teams to align on mission and deliver great results iteratively
Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results
Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions
Engage in technical discussions with senior engineers to define product strategy, create value, and impact the direction of products and the business
Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and begin to build bridges across groups
Own the product end-to end by developing business models, defining and analyzing success metrics, and managing strategic projects
How youll engage:
Strategic Mindset : Seek to understand WEXs corporate strategy, the competitive environment and market trends and how our products can create value
Customer Obsessed : Deeply understand our customers needs through customer empathy, data and prioritize work
Results Focused : Leverage data to understand how the product is performing and prioritize work
Insights Driven : Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate
Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset
Experience youll bring:
8+ years of Product Manager experience in a modern, data driven environment
Understand how features (micro) interface with overall product vision (macro)
Thrives in driving cross-functional teams and leading initiatives across an organization
Has a learning mindset to start developing hypothesis that are tested and iterated
Experience in building self-service products from scratch. Specific experience with building products for data definition, SDKs and APIs from software developers
Strong ability to think through unifying elements and common denominators; dream up user workflows and interfaces;
Familiarity with big data frameworks
Develops and defends strong points-of-view with data and analytics, and the voice of the customer
Understands and develops roadmaps and prioritization of roadmaps, including decomposing the big vision into small milestones
Ability to work in an agile fashion with your teams; go broad to go narrow; build, test, iterate
Ability to nurture various projects in parallel, in different stages of maturity and velocity
Undergraduate degree required, advanced degree is a plus
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