Agile Project Manager - Agile Services

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

This role is part of CG’s Software Engineering function and is responsible for guiding and overseeing projects from initiation through completion, ensuring delivery on time, within scope, and aligned with business objectives. A successful incumbent facilitates collaboration with engineering managers to drive successful delivery and applies effective leadership, problem-solving, and communication skills to coordinate cross departmental efforts and manage stakeholder expectations. Strong presentation skills are essential, as the role requires clearly conveying project status, risks, and recommendations to both technical and nontechnical audiences. The position supports teams in applying Agile principles and integrates Agile practices into the overall program management approach, requiring demonstrated, hands-on experience with Agile methodologies

Job Responsibilities:

• Facilitate the planning, execution, and successful delivery of large cross functional projects, ensuring alignment with business objectives, timelines, and stakeholder expectations.
• Modify project strategies in response to evolving business requirements and unforeseen obstacles, ensuring timely adjustments.
• Support teams in applying Agile principles and frameworks while continuously refining processes and evaluate team workflows to recommend improvements that enhance efficiency and delivery speed.
• Apply Agile frameworks such as Scrum and Kanban, tailoring them to organizational and team needs, while leveraging advanced Jira expertise to configure workflows, dashboards, and project settings that support effective Agile delivery.
• Act as the primary liaison between teams and stakeholders, ensuring clear and timely communication of project progress, risks, and roadblocks.
• Collaborates well with engineering managers and product owners to set project priorities, scope, and timelines.
• Provides strategic recommendations based on project performance data and team feedback.
• Proactively identify obstacles that impact team progress and implement solutions to eliminate them.
• Guides engineering managers how to use resources, solve problems, and handle risks to keep projects moving smoothly
• Accountable for defining, creating, and tracking success metrics for software projects, including developing metrics that assess Agile team processes and support informed decision making
• Accountable for defining, creating, and tracking success metrics for software projects, including developing metrics that assess Agile team processes and support informed decision making
• Collaborate with leadership to assign appropriate resources to Agile teams based on project priorities. Anticipate capacity constraints and recommend adjustments to optimize team workload. Make strategic decisions regarding team structure and skill alignment for maximum efficiency.
• Advocate for Agile principles and methodologies at the organizational level, influencing leadership to adopt best practices.
• Adapt to shifting priorities by assisting adjacent projects and tasks to ensure team goals are met.
• Demonstrates a willingness to learn, adopt, and effectively leverage emerging AI tools to enhance productivity, decision making, and team performance
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

• Bachelor’s degree in IT, Computer Science, Engineering, a related technical field, or equivalent practical experience
• An advanced degree in directly applicable area of study may substitute for up to two (2) years of experience
• Scrum Master Certification (CSM)
• PMI Agile Certified Practitioner (PMI-ACP)
• 5+ years’ experience with software development teams in a hybrid hardware/software product development capacity, preferably applications development/configuration or IoT

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills
• Strong reading comprehension skills
• Ability to understand business objectives
• Knowledge of software development best practices in a hardware/software product development capacity, preferably applications development/configuration or IoT
• Excellent time management skills
• Ability to lead and run stakeholder meetings
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution,
• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: burndown techniques, retrospective formats, handling bugs, etc.)
• Familiarity with Agile methodologies
• Experienced with requirements management tools, particularly JIRA and Confluence
• Knowledge of Microsoft Excel, PowerPoint, Word, Outlook, and Teams
• Ability to analyze team progress, present appropriate burndown charts, and provide executive level presentations on that analysis with business impacts and proposed mitigation plans
• Excellent listening skills
• Motivation to pursue and complete training relevant to assigned roles or projects
• Display high emotional intelligence to connect meaningfully with team members
• Ability to make informed decisions

Preferred Job Requirements:

• Bachelor’s degree in project management, computer science, or a related field or equivalent work experience
• Advanced Scrum Master Certification (A-CSM)
• 5+ years of experience as an agile project manager or a similar role in product management or program management, demonstrating a proven track record of successful project delivery using agile methods

The pay range for this position is $85,500.00 - $162,975.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.