Data analyst contract - school of social work

Data Governance Analyst (Contract) - School of Social Work
Office of Workforce Development, School of Social Work
University of Illinois Urbana-Champaign
Located in Springfield, Illinois

Job Summary
Manage the information flow for the organization, including the integrity, efficiency, and availability of data. Maintain database integrity in terms of both efficiency and security; ensure the quality and accuracy of data, then process, design and present it in ways to help staff in the organization make better decisions.
Data Management: Serve as an expert on the system and data collection within IDCFS Learning Management System (LMS). Collaborate with IDCFS vendors, IDCFS Product manager, and other Office of Learning and Professional Development (OLPD) leadership in the identification of on-going LMS system issues, functioning, and/or needs related to data. Collaborate with IDCFS vendors to design new functions and provide input into upgrades and revisions needed to enhance LMS data collection and reporting. Provide on-going support for quality assurance of the LMS system. Create, run and disseminate reports of evaluation results to all relevant management staff. Develop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple frameworks. Use statistical methods to analyze data and generate useful business reports. Work with program administrators and management teams to create a prioritized list of data needs for each team or program. Provide ongoing and regular data reports and data analysis to each OLPD administrator as needed, required, or requested. Work closely with IT project/product managers, database programmers, multimedia programmers and other information technology personnel to support the development of data quality standards. Create key performance indicators and provide colleagues and organizational management with performance results. Develop and implement data standards, guaranteeing metadata is captured correctly. Use data to create models that depict trends related to trainings, training participant attendance or performance, and use of trainings. Create methods for monitoring and reporting any data incidents and ensuring data is secure. Create best-practice reports based on data mining, analysis, and visualization. Evaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning data. Assist with data monitoring and provide organizational management with guidance on streamlining data management. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Testing Evaluation: Support Testing and Evaluation staff in ensuring the delivery of Statewide employee testing and certification for designated pre-service and in-service training programs. Collaborate with IDCFS vendor services providers and IDCFS Product Manager in establishing systems and reporting tools regarding the design, development, administration, scoring and validation of all examinations used in all employee testing and certification programs. Collaborate with other Workforce Development staff and with IDCFS and IDCFS vendors in the routine or ongoing process of reviewing and update exams. Work closely with the Curriculum Design Team in the development of Level I and II evaluations. As needed, developing evaluations in consultation with the Subject Matter expert. Constructing evaluations in software such as but not limited to SurveyMonkey and Qualtrics and ensuring compatibility of those evaluations within the IDCFS vendor developed and maintained learning management system (LMS).

Supervising testing and evaluation staff: Supervising testing and evaluation staff: Support program administrator and the Learning and Development program when needed through providing administrative and supervisory direction of testing and evaluation staff, especially during times of vacancies or the absence of a Testing Coordinator. Monitor productivity and quality of work products. Coach and train staff on processes and procedures.

Technical Support: Provide end-to-end technical support and problem resolution. Provide ongoing support and training for OLPD leadership on data, data analysis, data collection, data reporting, and interpretation of data.

Other duties as assigned.

Minimum Qualifications

Bachelor's degree in Business, Marketing, Education, Human Service, Computer Science, Computer Engineering, or related field. A total of two (2) years (24 months) in education, training and/or work experience in project management. Demonstrated database management and data analysis experience
Preferred Qualifications

Master's degree in Business, Marketing, Education, Human Service, Computer Science or Computer Engineering or related domains.
Knowledge, Skills and Abilities

• Familiarity with reporting tools.
• Advanced knowledge of database structure and theory.
• Ability to work independently with minimal supervision and assistance.
• Solid project management capabilities.
• Strong technical and interpersonal communication skills.
• Problem solving skills and ability to think algorithmically.
• Accurate and precise attention to detail.
• Excellent analytical, quantitative, and organizational skills.

Appointment Information
This is a 100% full-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after the search posting closes. The annually budgeted salary for this position is $68,000 . Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. This position is not eligible for any type of sponsorship for work authorization. Hybrid work options may be available for this position with the ability to be on-site as needed per the University's Workplace Flexibility policy.

For more information on Civil Service classifications, please visit the SUCSS web site at .

Application Procedures & Deadline Information
Applications must be received by 6:00 pm (Central Time) on March 16, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through will not be considered. Upload your cover letter, resume and contact information for three professional references. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact [email protected] . For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal , or by contacting the Office for Access & Equity at 217-333-0885, option #1, or [email protected] .