Host

Position: Co-Host

Position Type: Full-time / Part-time

Location: Chicago, IL

Reports to: General Manager / Assistant General Manager

About Us:

Ox Bar & Hearth™ is a neighborhood restaurant in Lincoln Park, rooted in seasonality, hospitality, and craftsmanship. We’re building a team of passionate, talented individuals who take pride in delivering exceptional guest experiences in a warm, welcoming environment.

Position Overview:

We’re seeking a hospitality-forward Co-Host to join our team. The Co-Host provides a warm welcome to our guests, executes the seating plan, and supports the lead host to ensure a smooth flow of service.

Key Responsibilities:

• Provide professional and warm hospitality at all times.
• Communicate between bar, kitchen, service team and leadership to ensure a consistent, timely and memorable experience for our guests.
• Welcome guests and guide them to their table.
• Communicate wait times and seating updates with clarity and warmth.
• Support the lead host with pacing, resets, and floor updates.
• Answer phones, book, and confirm reservations.
• Update table status in OpenTable.
• Communicate updates with the service team and Lead Host.
• Communicate special requests and notes with the team clearly.
• Recognize returning guests, maintain accurate guest notes and profiles.
• Anticipate guest needs and address them promptly.
• Maintain a calm, composed demeanor.
• Be ready to speak about our concept.
• Show understanding of our food and beverage offerings.
• Jump in where needed to help the team and the guest experience.
• Keep an eye on the entrance, lounge, and restrooms for cleanliness.
• Complete opening, mid-shift, and closing duties to our standards.
• Perform duties as assigned by leadership in order to drive and maintain our passion for hospitality, quality food and beverage.
• Support fellow team members during service.
• Participate in daily preshift meetings.

Qualifications:

• Strong communication skills and team player.
• Attentive and detail oriented.
• Prior host experience in a full service restaurant is preferred.
• Experience with OpenTable is a plus.
• Open availability, including evenings, weekends, and holidays.

Job Type: Part-time / Full-time

Compensation: $18.00-$20.00/hr

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Dining Discounts and staff meals, Paid Sick Leave, PTO