Customer Service Representative - Sparkle Express Car Wash (Matteson, IL)

Customer Service Representative (CSR) Sparkle Express Car Wash - Matteson

Matteson, IL
Apply at: [email protected]

Be the Smile Behind the Shine.

At Sparkle Express, our Customer Service Representatives set the tone for every guest experience. You’re the first hello, the friendly guide, and the reason guests leave smiling.

We’re looking for upbeat, confident, people-loving individuals who enjoy connecting with others and take pride in doing things the right way. If you bring positive energy, communicate well, and understand that great service naturally leads to great sales, you’ll thrive here.

If you enjoy fast-paced teamwork, engaging conversations, and a workplace that celebrates effort and results, this is the role for you.

What You’ll Do:
As a CSR, you’ll create memorable guest experiences while helping drive site performance. You will:

• Greet every guest with warmth, enthusiasm, and professionalism.
• Guide guests through wash packages and memberships in a clear, friendly way.
• Confidently promote club memberships and contribute to daily sales goals.
• Keep the service area clean, organized, and high-energy during busy times.
• Represent Sparkle Express with positivity, accountability, and consistency.
• Work closely with your team to deliver smooth operations and great results.

What We’re Looking For:

We’re seeking team members who bring heart, hustle, and a positive attitude to every shift. You’re someone who:

• Enjoys talking with guests and building quick, friendly connections.
• Brings high energy and a great attitude, even during busy periods.
• Communicates clearly and confidently.
• Takes coaching well and wants to improve.
• Is dependable, punctual, and team-oriented.
• Has customer service or sales experience.
• Is comfortable contributing to a sales-forward, service-driven environment.

Pay & Perks:

• $15/hour base pay + $5/hour guaranteed commission for your first 90 days. (Start earning $20/hour from day one ).
• Opportunity to earn well above $5/hour in commission after 90 days through a clear, achievable sales program.
• Commission opportunities available to all team members.
• Paid, hands-on training that builds confidence and sets you up for success.
• Clear growth opportunities into leadership roles for strong performers.
• A fun, people-first team culture where energy, effort, and results are celebrated.

Why Sparkle Express?

Because here, people come first - guests and team members alike.

We believe in showing up with a smile, working hard, supporting one another, and taking pride in a job well done. If you want a role where your effort is rewarded, and every day brings new opportunities to grow, Sparkle Express is the place for you.

Apply Today: [email protected]