Automotive Service Manager (Lemont)
Job Description
Job Description
*PLEASE READ REQUIREMENTS TO QUALIFY FOR THIS POSITION BEFORE APPLYING*
Position Purpose :
To ensure customers receives exceptional customer service, while providing complete, error free professional service for his/her vehicle and to maintain a pleasant, safe work environment.
- Assist Area Manager in day to day management duties.
- Manage daily store operation.
- Resolve customer issues/ concerns.
- Understand and comply with OSHA and EPA standards.
- Ensure employees perform required procedures and follow all policies as outlined by the company.
- Ensure equipment and facilities are maintained.
- Handle personnel issues in absence of Area Manager in a professional manner.
- Ensure the store is opened and closed promptly.
- Counsel employees in absence of Area Manager, as needed.
- Follow all policies and procedures as outlined in the Employee Handbook.
- Assist Area Manager in training, leading and developing employees in accordance with company guidelines.
- Assist management team in upholding store image and brand standards.
- Other duties as requested or assigned.
Job Competencies :
- Customer service skills to manage the customer’s experience and difficult customer situations.
- Ethics and integrity to treat others with respect.
- Basic computer skills to enter customer and vehicle information correctly.
- Cash handling skills.
- Supervisory skills
Required Work Experience : (Required to be considered for this position)
- Previous automotive shop management preferred.
- Previous service advisor/ writer experience required.
Education :
- High school diploma or a GED
- Automotive technical school or equivalent experience preferred.
Recommended Jobs
Internet Sales Specialist / BDC * HIRING BONUS *
* $500.00 HIRING BONUS * Do you love helping people? Are you a great a teammate? APPLY TODAY! Responsibilities * Handle all incoming internet email leads and internet phone leads * Be a…
Android Engineer II - Inspire & Plan
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our…
Sr. Director, International Expansion
Work Location: Chicago Due to the highly interactive and team-based nature of this role, in-person attendance for most of the workweek (i.e., 3 days or more) is essential for: effective communicat…
Senior Compensation Analyst, Full-time, Days (Hybrid)
The salary range for this position is $38.59 - $50.17 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positi…
INSPIRE Leadership Development Program - People & Culture (Human Resources)
Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our proper…
Lot Attendant/Porter
At The Autobarn VW of Countryside, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. …
MAINTENANCE TECHNICIAN | CLINTON, IL
Description Position at JBS USA Essential Functions: (Order of Essential Functions does not indicate importance of Functions) ~Responsible for all corrective repairs of the site(s). #R…
Automotive Technician Sponsorship Opportunity
Ford ASSET Student Recruiting for Fall of 2022! Become a Certified Auto Technician through a partnership between Auffenberg Dealer Group, Ford Motor Company, and Ranken Technical College. We are curr…
Associate Director, Central Monitor - Hybrid
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of to…
Value Stream Manager
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmi…