Issue Remediation Testing Lead

Executes testing to provide insights and recommendations on test results, findings, identified issues, re-performance testing, and continuous improvement insights. Executes testing, monitoring and operational activities of various complexity based on assigned portfolio ensuring adherences to established service levels and standards. Similar to Audit but sitting within the first line of defense, the Issues Remediation Testing Teams perform issue validation for Significant and very significant issues identified across Technology and Operations. This is a Lead role where the successful candidate will be responsible for testing planning, execution and reporting for assigned engagements.

• Influences and negotiates to achieve business objectives.

• Assists in the development of strategic plans.

• Identifies emerging issues and trends to inform decision-making.

• Provides advice and guidance on control effectiveness, program compliance and issue descriptions.

• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

• Builds effective relationships with internal/external stakeholders.

• Ensures alignment between stakeholders.

• Analyzes data and information to provide insights and recommendations.

• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.

• Manages the end-to-end test execution of designated programs/engagements.

• Provides input into the planning and implementation of operational programs.

• Executes and/or leads testing and fieldwork that is complex in nature and requires subject matter expertise.

• Reviews control and issue closure testing activities performed by team members to ensure accuracy.

• Executes identified test programs for a variety of specializations to support effective testing & monitoring of controls within business groups and across the Bank.

• Understands the business/group strategy and develops and maintains knowledge of end to end processes.

• Develops knowledge related to program and/or area of specialty.

• Develops and maintains effective relationships with internal & external business partners/stakeholders to execute work and fulfill service delivery expectations.

• Participates in planning and implementation of operational testing programs and executes within required service level agreements and standards.

• Executes work to ensure timely, accurate, and efficient service delivery.

• Ensures consistent, high quality practices/work and the achievement of business results in alignment with business/group strategies and with productivity goals.

• Analyzes root causes of any errors discovered to provide for effective communication of issues to appropriate parties.

• Creates and maintains adequate testing support documentation such as workpapers, testing reports, etc. to support the results of reviews including the write-up of findings/issues for reporting.

• Provides ongoing support to the continuous improvement process of the business unit.

• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

• Provides specialized consulting, analytical and technical support.

• Exercises judgment to identify, diagnose, and solve problems within given rules.

• Works independently and regularly handles non-routine situations.

• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

• General understanding of the business unit's risk and regulatory requirements.

• Good understanding of control frameworks and audit methodologies.

• Advanced knowledge of process and/or project management.

• Deep knowledge and technical proficiency gained through extensive education and business experience.

• Verbal & written communication skills - In-depth.

• Collaboration & team skills - In-depth.

• Analytical and problem solving skills - In-depth.

• Influence skills - In-depth.

• Data driven decision making - In-depth.

Salary:

$74,000.00 - $138,000.00

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.